Springwater Insurance Group (Formerly Senior Insurance) - Moses Lake (WA)

Denise Paul Angie has been a very knowledgeable and helpful relief for me I was able to make sense of things because Angie took the time to explain the things I was not sure of that was great. Thank you both Angie and Teresa. You Get what your looking for at a fair price here.

Dupea Barbara (Babs) I just called this company to ask for a quote for liability insurance w/SR-22 first the receptionist Christina who answered the phone put me on hold and ask an agent about my request and came back to tell me that they couldnt handle that and I wasnt referred to another company that could and wasnt even allowed to speak directly to one of the agents. Then after hanging up and not satisfied with the response because I thought maybe I didnt give enough information or there was a misunderstanding I called back and was directed to an agent by the name of Nanette? anyway I was told that even though they could write up a quote they thought that my needs might be better met by calling another agency. OK???? I can only assume after that response that business must be so good there that they dont need any new business. On a scale of 1 - 10 I would only give this company a 1 and only a 1 because they did at least answer their phone.

Mary Tbach I moved from TN to WA. I had to find an All-State agent. There were a few. So I reviewed the agents personal social media to compare their not at work activities. I chose Steve Crapson. At his office, he signed me up, explained WA laws that are different than TN and called my previous agent to fix something per the TN record. I was widowed only a few months before my cross country move. I was not enjoying all the things, that I had to do . Agent Steve Crapson made me smile and was so professional and nice. He went above and beyond to ensure transfer from previous state. I insured my auto and RV. I like to complement great customer service. Steve Crapson Allstate Agent was the best experience of all the different types of business, I had to conduct after the death of my husband. Part of my All-State app password contains the phrase "Steve is the man" I have also been assisted by Rose at the office. She is great .

Louis Treiber Great place to get insurance and save money. Helpful agents with great knowledge

Molly They are good to coasties. AKA: 206ers and 360ers

David Melgren They make mistakes on your insurance and take responsibility for it, so if it costs you money you have to cover it they won’t.

Jeremy R Theyve helped me with health insurance for many years. I appreciate their willingness to research multiple options, based on my specific needs.

Parminder Kaur Very nice people . Talked on phone , they helped me

Steve Keller Ariel and his crew are awesome to work with!! They are detailed, informed and thorough. Any claim I have had, comes with follow up and communication until it’s closed. 12 out of 10 recommend Ariel Garza as an Agent.