Shawn Koethke - COUNTRY Financial Representative - Moses Lake (WA)

David Melgren They make mistakes on your insurance and take responsibility for it, so if it costs you money you have to cover it they won’t.

Ruth Peltola Victoria has been our insurance agent since we moved here 4 years ago. She will go above and beyond to get you the best deal.

Lisa Noteboom Jennifer at Grant County Title went above and beyond in locating the covenants for a subdivision for our neighborhood associations records. Two other title companies did not have them. With the help of Shelly, a senior title officer, she was able to find documentation that showed that the covenants from the prior subdivision applied to this one as well. I very much appreciate the friendly, competent help I received!

Brittney Deines I called Monday morning to ask if they were letting people into the office cuz of all of the Coronavirus restrictions and policies and was told to go ahead and come into the office right away. When I got there the agent I spoke to on the phone was on lunch but the nice lady at the front desk was able to do everything for me and get me set up. Withing 15 to 20 minutes I left with proof of insurance in hand. She was also great about not pushing any more coverage on me than I needed or could afford to pay for and was very clear about pricing.

Denise Paul Angie has been a very knowledgeable and helpful relief for me I was able to make sense of things because Angie took the time to explain the things I was not sure of that was great. Thank you both Angie and Teresa. You Get what your looking for at a fair price here.

Amanda Cross Wonderful to work with. Great service. Quick and thorough. Will continue to work with them for all our insurance needs.

Louis Treiber Great place to get insurance and save money. Helpful agents with great knowledge

Dupea Barbara (Babs) I just called this company to ask for a quote for liability insurance w/SR-22 first the receptionist Christina who answered the phone put me on hold and ask an agent about my request and came back to tell me that they couldnt handle that and I wasnt referred to another company that could and wasnt even allowed to speak directly to one of the agents. Then after hanging up and not satisfied with the response because I thought maybe I didnt give enough information or there was a misunderstanding I called back and was directed to an agent by the name of Nanette? anyway I was told that even though they could write up a quote they thought that my needs might be better met by calling another agency. OK???? I can only assume after that response that business must be so good there that they dont need any new business. On a scale of 1 - 10 I would only give this company a 1 and only a 1 because they did at least answer their phone.

Molly They are good to coasties. AKA: 206ers and 360ers