Farmers Insurance - Elia Castillo - Yakima (WA)

J W What a great company and group of people. My initial contact came when I was looking for insurance for my new restaurant. I had an appointment and was take to a room of 8 people who took huge interest in providing me with unbelievable service. I was sold! This agency now provides all of our insurance needs. I was so impressed I also switched over all of my personal insurance as well. With a business that has 54 employees and a lifestyle that includes three vehicles 5 ATVS, a boat and a travel trailer as well as a rental house and a primary residence I have lots of needs. A solid 5 STAR Company and group of people.

Jun J I typically dont take my time to post reviews on google but I felt I needed to do so based on the customer service Ive received from Alex. I called about 15 different people to shop for a high risk insurance before I was fortunate enough to be referred to Alex. within the first five minutes of every phone call Ive had with insurance agents, they rushed to give me a very general quote (and VERY HIGH) only with half the information they had of me before saying "yeah we dont have anything else" and would end the calls. Alex spent close to an hour on the phone with me providing full details and she submitted accurate specifics of the previous accidents and came back with the best rates available. I am way more knowledgeable in how insurance works after speaking with Alex. I would highly recommend her.

Nicholas Haack A big thanks to Cheryl who helped me navigate benefit enrollment. Your patience and professionalism was greatly appreciated.

S C I love my agent (Chad) at Central Washington Insurance. He always gets the answers I need quick and takes care of all our insurance needs. If he isnt available and I need answers quick other agents dont hesitate to jump in and get the job done.

Mikel Perez I had an amazing experience working with Luis for my home insurance! When I bought my house, he made the whole process seamless—super quick results and way more affordable than I expected. He even combined my home and auto insurance, which saved me time and money. Luis was professional, efficient, and genuinely helpful every step of the way. I highly recommend him if you’re looking for someone who truly has your back!

Mike Merryman Try as I might, and tolerating as much as I could, The lack of response, Fail to return calls, Total disregard for my valuable time, I am done. Save yourself some heartache and continue shopping for insurance. The worst customer service I have ever experienced from ANY business...Period

Hermila G Salinas Casey Hubert has been our agent for over 20 years or more. Theres no better agent or office that you could get car insurance or home insurance in Washington State. So if you want someone reliable trustworthy, find his office, with allstate thank you.

Tracy I had to rebuild my policies so I went into the office and was greeted by Maura at the 40th Ave, Eric Silvers office. She had a welcoming greet and assisted to my adjustments immediately. I was out of there quickly and satisfied with my new quotes. Maura did a great job, was honest and I felt totally comfortable doing business with her. Great experience!