Farmers Insurance - Artemio Gutierrez - Yakima (WA)

Emily F The service that Yanet has provided us is excellent and very efficient, she always takes the time to explain everything about our sodas to us.

Anton I was recommended to Ms Melinda after gathering quotes from many other agencies. She answered first call and gave me a quote that superseded all others. I highly recommend her with your insurance needs as she is a true professional with quotes that won’t break the bank!

David Thompson I had a rock chip on my windshield that was caused by a rock falling off of a mud covered truck. I went to a national chain windshield repair facility and they advised since I had insurance I would only have to pay my deductible. I didnt know until later that this same company had visited my State Farm agents office touting free rock chip repair with a referral. The chip was poorly repaired and the crack started to spread. Not only that, the invoice wrongly stated "rock from road-nobody at fault". Contrary to what the manager at the glass store thought, it is a violation if mud, rocks, or debris falls off of a vehicle that hasnt been cleaned (RCW 46.61.655). I called and asked them to correct the invoice as I intended to seek reimbursement from the company whos truck the rock came off of. I was told "its not a violation and theres nothing I can do." I called my agents office and Lisa immediately went to bat for me. She spent 2 days calling the glass company to get them to make things right. Lisa got a lot of the same runaround but she persisted. She was able to get my "deductible" reimbursed and got me scheduled at a different local glass shop for a windshield replacement. Great service

danny gaona Adrian was very informative and seemed confident in his knowledge. He was able to answer all of my questions that I had quickly and with ease, all while providing easily understandable explanations on each coverage. He was open to any concerns I had and was very respectful. I feel comfortable to reach out if I have any other questions in the future.

J W What a great company and group of people. My initial contact came when I was looking for insurance for my new restaurant. I had an appointment and was take to a room of 8 people who took huge interest in providing me with unbelievable service. I was sold! This agency now provides all of our insurance needs. I was so impressed I also switched over all of my personal insurance as well. With a business that has 54 employees and a lifestyle that includes three vehicles 5 ATVS, a boat and a travel trailer as well as a rental house and a primary residence I have lots of needs. A solid 5 STAR Company and group of people.

JoAnne Hanses Rob Tee made the process of getting business insurance very seamless and easy. He is extremely professional and is always looking out for his customers best interest. I would recommend Rob to any of my family and friends.

Mike Merryman Try as I might, and tolerating as much as I could, The lack of response, Fail to return calls, Total disregard for my valuable time, I am done. Save yourself some heartache and continue shopping for insurance. The worst customer service I have ever experienced from ANY business...Period

Ken Smooth Taylor Always personal service. Daisy has been my agent for quite a few years. Was able to meet Kyle and Gary, this time around. They made me feel as if they knew me already. Great service!!!!

Russ Fonder Professionals