Cross Ocean Insurance Agency - Kent (WA)

Artisan Coffee Group Deborah went the extra mile to get docs to us after hours. Excellent service, response & communication. You will not be disappointed in her first class service. Marty Curtis & Bob Sanders

Sandy Ost These guys are the best, always available, always friendly. They work hard to to make sure your coverage is the best for your situation, making my life a little less stressful when I needed to cover my teen driver they found a great affordable policy .That was three years ago. Love them!

Olga Solomatina I was very much pleased today when contacted Allstate home insurance agency. I had chance to speak to Nicole about getting some documents. I was very much surprised to receive all requested documents within 5 minutes after initial phone call. Nicole prepared and sent me all paperwork very fast, and the whole process became easy and enjoyable. I would like to thank Nicole for such a wonderful professional service.

Pho Hoang The best customer service I have ever experienced. I was with Allstate for over 10 years; however, my old agent has never explained my policies as well as this new American Family Insurance Agent. Office is well organized and clean, also staff are so nice and friendly. They spent time to review every coverage and find me all discounts I deserve. I recommend this agency to everyone.

Mustafa Zada Everyone admires the work we got done! We loved working with Mohammad because he is a perfectionist. We appreciate his work so much, thank you!

Jerry Cooper Carrie is a plus representative of the insurance industry. She has been our agent for the past few years and has been nothing but helpful. She is compassionate to our needs and takes as much time as we need for our questions to be answered. Thank you again, Carrie, for your patience and helpfulness.

travis westman Ruben goes way above and beyond! He is always there in a moments notice helping me succeed with my new business venture. Thank you Ruben for what you do! World class service is hard to find, however; Ruben gives that kind of service!

Madeline Hernandez Tuan went out of his way to explain things for our business insurance that we didn’t understand, and answered all of our questions (only about a million of them lol). He showed us different options that fit our needs as a business and was very efficient and kind!

Gilberto Carriche Karen helped me switch my homeowners insurance to a better plan. She took the time to explain all the coverage details and made sure I got the best rates. I couldn’t be happier with her service and expertise.