Club Pilates - Bellevue (WA)

1 /5 Amira Heaton: Arrived literally 30 seconds late and they refuse that we go in, even though there was only one other person in the class and they had barely just sat down they hadn’t even started talking yet I had talked to the front desk lady twice very rudely responded and said that the instructor hates late people which mean that the instructor hates me I feel welcome whatsoever. She looked me up and down when I walked in and I really need to be more flexible because it wasn’t our fault when my Uber got there a little late overall this place has terrible service no patience, no flexibility and is very rude to their customers

5 /5 Solodova Anna: The place is really cool. Well maintained, fresh and clean, a lot of light!

5 /5 karthika pillai: I had experienced Pilates as a student long ago in Oklahoma. But when I started my Physical therapy because of knee pain last yr he suggested me to move to a hip/core focussed work out rather than any HIIT. That’s when I resumed Pilates at Club Pilates and let me tell u I love it. I enjoy being on the reformer. The kind of stretching muscle toning and sculpting I get from here I haven’t seen that before.

1 /5 Anna Gazarova: I really wanted to like this Pilates studio, but unfortunately, my experience was disappointing. The customer service is very poor - staff seemed uninterested and unhelpful when I had questions, and I didnt feel welcomed as a client. To make matters worse, they made charges to my account by mistake and promised a refund, but I never received it. For the price of classes, I expected cleaner environment, professional staff, and honesty in billing.

3 /5 Olivia Hahn: I’ve done over 100 classes here and I honestly just think I stayed because I didn’t want put in the effort to find another studio. I’ve completely avoided classes certain days of the week because an instructor has yelled at students before and shamed them in front of the whole class for doing the exercise wrong- which made me anxious to attend even when it wasn’t directed at me. One instructor would literally sit on their phone and bark exercises at us and say “good job” but never look up from her phone. Any time I DO find a good instructor they leave after a few months. The availability of advanced classes outside of working hours with good instructors is limited. Sure it’s great if you have a lax job, you’re retired, or you’re a stay at home wife of a wealthy tech guy, but for normal people with normal jobs who need to work to even afford the membership it’s impossible to find good classes with good instructors at your level that aren’t during work. I’ve had classes canceled on me on the way to class multiple times with nothing more than a sorry in return (according to reddit other CP studios give some sort of “cancellation grace” in the future). But if you’re going out of town for a couple weeks good luck scheduling all those classes because they don’t let you roll over classes between months (a policy that they must’ve changed because I was told that they would be understanding when I signed up and have had classes rolled over before) but my unpleasant interaction with the assistant manager about this policy was my final straw. Grace and Kathryn were great instructors.