Pat Mitchell at the black woman 74 years old and working with all state for many many years I have to say I give Micheal Gardner a one when I close my account with him instead of him giving me my refund. He sent my information to corporate and I’m still waiting on my check I would advise Black people go somewhere else don’t mess with him. I don’t like him Customer Service five thumbs down minus one star
1 /5
Angelena Ins Ive been with Allstate for over 10 years, and with the Gardner Agency specifically since 2021. As of the time of this review, theyre a team of 4, and Ive worked closely with 3 of them - Mike, Isabella, and Athena - who have all been extremely helpful and knowledgeable, as well as patient and kind with my many many questions over the years.
Theyve helped me choose the right insurance and change my coverage many times over the years, and have advised me not to get extra coverage that I thought I might need, as well as suggesting tweaks to what I already had that barely cost anything extra to get tons more covered.
If youve never had a dedicated agent whos been in the business for a long time, you dont know what youre missing.
I recently had a close friend finally switch over to Mike and his team, and they told me...I wish Id done that years ago - you werent kidding when you said theyre on top of it.
Whenever I call or email them with questions, they either answer right away or get back to me in what feels like way less than an hour. And I can trust their advice - after all this time theyve never steered me wrong. You cant get that by dialing a 1-800 general customer service number or researching online. And it doesnt cost anything more to work with them personally vs being assigned to Allstate in general with no dedicated support team.
If youre looking for an agent to work with, I highly suggest you give them a call and decide for yourself if theyre a fit. My guess is youll love them and never look back.
5 /5