Mark Platt Cassie is the best hygenist ever. Gentle and knowledgeable. Sense of humor, too. By following her dental health instructions, my teeth and gums are in the best shape of my life.
5 /5
Hope Haabala Everytime I see them it has been a great experience. Im currently pregnant and having dental problems. Dr. Skerbeck and his assistant always considered that. They always make me feel comfortable and take things at my pace since I do have anxiety about having any dental procedures.
5 /5
Alli Davis I never leave reviews, but this was such a terrible experience. Skip to the last paragraph for a summary if this is too long to read.
I had a severely infected tooth when I came into Dr. Skerbecks office. I had previously seen a dentist & a endodontist in AZ who told me the tooth needed immediate extraction. I couldnt get an appointment with them before I had to unexpectedly move to Washington in a matter of days.
I shared my AZ providerss recommendations with Dr. Skerbeck and he said I just needed a root canal. I had to beg him to refer me to a local endodontist for a second opinion/extraction, because he kept insisting on the root canal. Luckily, he did give me the referral, but at this point I had already clearly pissed him off. Ive never had a Doctor use such a rude tone with me for simple asking for a referral.
I also asked him if he would be willing to prescribe me antibiotics, because my AZ dentist recommended I stay on them until I could get the extraction, but I couldnt get ahold of them to refill it. He said no, which I genuinely have no problem with, since medical opinions on antibiotics vary. But, I was so anxious that I started to cry as I gave him more details (i.e. puss had been oozing out, I had a fever with no other flu symptoms). He turned to face the wall as he explained his rationale in a clearly irritated tone. The next time I saw him he mentioned the infection in passing and then quickly said in a harsh tone "nevermind, I dont want you to burst into tears."
The endodontist he referred me to said it was clear from the X-rays Dr. Skerbeck sent that I was NOT a candidate for a root canal, due to the exterme bone loss. They were very surprised that he recommended that and extracted it instead. Im so glad I pushed for the referral and did not let Dr. Skerbeck charge me for a root canal on an unsavable tooth.
I returned to Dr. Skerbecks office to have my flipper made. It was so thick I could barely speak at all. I expressed this concern and he told me it was normal. I asked if it was possible to make it thinner in the middle portion, because thats how my grandmas is and it only impacted her speech a little at first, and not at all as time went on. He told me, verbatim, "thats human nature, its her job to brag about how great her flipper is and your job to complain." I was my grandmas caregiver and that woman is vocal when something isnt right and I was in the room when she tried on her flipper for the first time. My flipper still gives me a lisp 6 months later.
Based on the positive reviews on here, I think Dr. Skerbeck can be a good fit for you if you only need routine care. If you have a complex issue, he may become agitated if you express concerns, offer additional information, or ask questions. He also may interpret your X-rays incorrectly, like he did mine, and push for incorrect services. The hygenists and front office staff are so kind and professional though - thank you for being the silver lining!!
1 /5