Mary Gaines Dr. Draper and his amazingly helpful staff make coming to the dentist enjoyable. He is so caring and gentle, I had an implant done and the whole process went so smoothly. I would highly recommend him to all my family and friends.
5 /5
UniverseSinking2011 Dr. Draper and staff are so top-notch that Id give more than 5 stars if I could. And Im someone who taught train-the-trainer courses on customer service (i.e., I trained others on how to train people in customer service). The processes, charges, scheduling, insurance billing, steps to be taken, probable length of time for various appointments, imaging, etc. -- every detail conducted and explained in a positive, concise, clear, friendly, and professional manner. If I were still teaching customer service, this office would be a prime example of excellent practices. DM
5 /5
Kathy Stallman For what seems almost a year Dr. Draper and his assistants have done a great job preparing me for an implant in a needed spot. Thorough information, efficient, very knowledgeable, caring (including a night call from doctor) and everybody very pleasant. I feel leaving friends who have been so great to my care.
5 /5