Carole Fies Mia does beautiful nails, but is not responsible with your time. Time before last she texted, can I come 45 minutes early, which I did. I then waited 40 minutes to be out in front of (I’m guessing Anthony?) to have my fill/gel polish. While Mia finished for him, it’s not who I had the appt with. This last time? I’d had an appt for a week for 09:30. She texted night before “see you at 10:00 tomorrow”. I replied I have another appt at 11 she said no problem. I showed up 5 minutes early along with another lady-who was a walk in not an appt., When I Walk in, Mia is just arriving. She tells me to sit to wait. The woman that was already being treated then went to Mia and the WALK IN was put in front of Anthony. So at 10:05 I ask-how long? She says (again) only a few minutes. I remind her, my appt was originally for 0930 because I have an appt at 11. Sh says “you will be done by 11”. I then said, my appt at 11 isn’t next door, I have to leave. Ridiculous to book three people for same time slot or to take a walk-in before the person who has the appt. I have not been back and won’t. Customers time is valuable and she has zero respect for that.
2 /5
Katie Fender I would never believe that I would give Anthony Nails such a low rating, but heres why. Yes, I agree that Anthony does a good job with nails and his wife does awesome pedicures. But heres the caveat. Dont ever let a family emergency happen the same day of an appointment. I had been going to Anthonys for over six years. The first time I had to cancel an appointment was three hours prior to the appointment and due to my father-in-law being sent to the ICU at Harborview. This did not matter to Anthony. After my three hour in advance cancellation, Anthony told me I could no longer make appointments and that I would only be able to do "walk-ins". Next, while I was getting a manicure, I asked if I could come in the next day at 10:00 for a pedicure. Anthony said, "Yes, but if you could try to come early that would be best." I called on my way the next day to say that I couldnt make it early for the appointment but could be there on time. Anthony said "No". Really? Because I couldnt make it early, I wasnt allowed to keep the appointment? The next three times I tried to schedule an appointment Anthony did not respond to my texts. Apparently, Anthony has enough customers so that he can alienate one that was dedicated for six years and one time had to cancel three hours ahead and another time couldnt make it early for an appointment. If you plan to go there, just dont ever have any life emergencies as Anthony will not accept you.
1 /5
Kimberly Clark Today was the first time Ive gone to Anthonys Nails and I can honestly say it will be my forever place for pedicures and nails. I brought my 82 year old mom as a pedicure treat. We enjoyed Mei and Anthony so much. They were courteous, friendly, efficient and most of all...oh so funny! Anthony is a hoot! Our pedicures were the best Ive had in all of Snohomish, Monroe and Edmonds! It is so nice to finally find a place where I feel comfortable and included in the conversation. Not to mention my pedicure was fabulous. Theres not a rough spot left on my feet!
Thank you so much Anthony and Mei. Will see you soon!
5 /5