Resolve Medical Centre - Coburg,VIC

5 /5 Bhamini Raman: Spoke to one of the consultants Catherine today at resolve medical services Werribee. She is very awesome person. Very helpful and she made sure I got all the information I required and pass on the message to the concerned doctor so I could receive the details by email. Wishing her very best

5 /5 Augustus Hebblewhite: The best bulk billing clinic Ive found so far. Tends to run on time, online booking system that actually works, and my experience with the doctors and pathologist have been positive (fast, no-nonsense, diagnosis and prescriptions in line with what I would have expected).

5 /5 Lucy Whalen: This was such a good practice - I can’t believe it’s bulk billed! No waiting time, reception staff were friendly, doctor was so lovely, helpful and thorough! I stopped going to GPs after some terrible experiences but I’ll 100% make this practice my regular now.

1 /5 Issam: After 15 years attending various doctors at this clinic, I missed an appointment due to sickness. Called in and explained. Next time went to make an appointment with same doctor I was told "he has instructed us that he wont be seeing you anymore, youre welcome to see another doctor" Why? No explanation, Doc hiding behind the wall of receptionists. Didnt make me feel welcome or valued at all. So much for putting care over financial interests, sorry for missing my appoinment doc!

1 /5 LVO: Appalling patient care. Dr Muhannad Al -Jaber is more concerned about money than he is your welfare. I was left in tears during my consult as he told me off for making the wrong appointment. In consultation with the receptionist we agreed that I should book a prescription appt. It was a Saturday therefore an extra charge was made for a general consult but not a prescription consult. I was happy to pay the charge, there was no issue here, but I honestly thought I was going back to the clinic for a follow up to get a script only. I was accused of lying on numerous occasions because I should have chosen the appt with the extra charge. He would not allow me to explain myself and insisted on accusing me (and others) of lying when making appts. I was very unwell with RSV, and to be shown no care or compassion was appalling. I was in tears for the last part of the appt and he did not care. If I didnt need the antibiotic script I would have walked out. I have lodged a complaint with the practice manager Samina - I am waiting on her response. Youve been warned, do not go here if you need a professional.