1 /5 Alexis Sigal: I have never had an experience bad enough to feel the need to post a review, but here we are. This was my first experience here and it was appalling to say the least. Firstly, customer service was shocking, they barely spoke to customers and spent all their time taking about us I assume in a different language. No attempt to make anyone feel welcome in their salon. I asked for one thing and I got the complete opposite. She shaped my nails the complete wrong shape and made my nails extremely short. All the nails had different shapes. Their tools were filthy, flies everywhere, they only put the aircon on as I was leaving, everyone was clearly hot. She damaged two nails at the end and pretended not to see it. I forgot to mention I had about 4 different people swap rotation to do my nails. They did not get me to wash my hands in between and then removed the glue from all over my hands only after I complained. She then put moisturiser on at my request, leaving more glue and residue all over my hands. She also hurt me while drilling. The SNS is bubbly and bulging, doesn’t even cover the whole nail. I will not be back here again, and I recommend you find somewhere else because the quality and standard was just not good enough.