1 /5 Jian Li: I have visited this dental clinic three times, most recently due to pain in one of my back teeth. I haven’t been able to use one side of my mouth for months. A few days ago, I had an appointment at 6:30 PM. On the day I received a call asking if I could come in earlier—I agreed to arrive at 6:00 PM.
After being seated, I explained my pain. A young dentist briefly looked and said it was infection and that I needed a cleaning. He handed me a small mirror to show me some plaque on my front teeth. I mentioned I had a cleaning just a few months ago. He explained the importance of cleaning and asked if I wanted to proceed—I agreed.
What happened next shocked me. Without any numbing, he immediately used a machine that felt like a drill, directly on the painful tooth. The entire procedure took about five minutes. then said finished, I went to reception and paid bill was $155. I asked why I was only given one tooth clean and how much a full clean would cost. The receptionist said the price was the same. I asked if I could have my whole mouth cleaned. After checking with the dentist, the dentist told me he used a "different method" and had cleaned three teeth at $50 each.
When asked if I had anything to say, I was speechless. Walking out of the clinic, I felt deceived. I’m over 60 and have had regular dental cleanings twice a year for decades. But not only did this visit not help, my tooth pain has become worse.
I will never return to this clinic.
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