GRACE BEAUTY & BROWS - Bundoora,VIC

1 /5 Taylor S: Called and asked about lash lift and tint, i got told it was $80 which is not a problem at all. Told the lady on the phone i would be there at 4:30pm lady on the phone said it was okay. When i got there myself and 2 others(who were there before me) were waiting there with a sign saying back in 15 minutes.I waited 20 minutes when Nidu? (worker) came back in with personal shopping in hand. I then waited for her to finish with the 2 before me (in this time 2 more people came in). She said to take a seat and i said i was after a lash lift and tint and she advised that she can not do this now as it takes to long. i said i did call and ask and she said yes previously. She said she would not do this now after back and forth. Really disappointed if they had just said no i would not have wasted 45 minutes of my time waiting for them! She could have asked while i was waiting what i was after if she wasn’t sure Avoid at all costs extremely bad service!

1 /5 Daina Peet: Lady was nice - but she absolutely ruined my eyebrows. Went in for a wax and a tint. Didn’t even get close to the stray eyebrow hairs, I’ve had to go in a pluck them out myself. The wax was way to hot, I had to cover my Lashes so the wax wouldn’t drip onto them. Have now had people tell me a day later that I have all these red marks around my forehead - now realised that my skin is burnt. Also horribly trimmed, one brow is cut jagged and the other isn’t. My brows no longer match & I am very upset.

1 /5 Jorja Skaltsas: After more positive than negative reviews I came to get my eyebrows waxed. Lady was on her phone and didn’t look interested in helping me. I should have left. I said I really just wanted a tidy up. Not too thin .. follow the shape. I might as well have said .. do whatever you want !! She also put wax through my hair and continued to rip the wax off and didn’t apologise!!needless to say she ripped half my eyebrow off !!!and proceeded to tell me my eyebrows are thinning on one side … they are NOW .. no thanks to YOU … I should have read the negative reviews better.