1 /5 Linda Dang: I was disappointed with my experience at Ella Bache Balwyn. Ive visited a few times, hoping things would improve since I had a voucher, but unfortunately, it only got worse. The body massage and facial I booked felt uncomfortable and unprofessional. During the massage, the therapist moved the towel down past my waist, which made me feel uneasy. The massage itself was unpleasant, as she primarily used her arm and elbow instead of her hands, which I didn’t enjoy at all. The facial wasn’t much better—it mostly involved her applying products without any actual massage. At one point, she put a mask on my face and then just sat there for about five minutes. Compared to other massages and facials Ive experienced, this was by far my least favourite. I won’t be returning.