1 /5 Thannapat S.: Based on my first call, which suggested a potentially positive outcome, I initially had high hopes and I put my trust in their service, but unfortunately, I was disappointed.
They made an error in calculating the reimbursement amount, resulting in a $3,900 discrepancy.
Despite my numerous follow-ups, the issue still needs to be solved. My last communication with them was a month ago, and upon following up today. This entire experience has been frustrating and unsatisfactory.
From a legal service provider, I expected a higher level of accuracy and proactive communication. Regrettably, this was not the case, and I am left feeling let down and with unresolved financial concerns.