VS NAILS & SPA - Aubrey (TX)

5 /5 Mandy Petty: Cindy has been phenomenal! I went in a couple weeks ago to have my nails removed and dipped again. She did a fabulous job and was great about reminding me to join the rewards program for discounts! Today I had to go back in because unfortunately the top coat of my nails were chipping just barely two weeks later. Fortunately, I brought this to her attention and she immediately offered to buff & fix the top layer of my nails as well as trim them down to give me another week or two of these gorgeous nails before my next visit, free of charge! That is absolute top notch customer service and I DEFINITELY plan to return. Thank you so much Cindy! *photo is from tonight’s touch up*

1 /5 Pam Hubbard: Date of service: Nov 23, 2024. They dont deserve any stars. The new owner, Cindy, did an absolute terrible job on my nails. I get an acrylic overlay over my natural nails. She did them so incredibly fast and left out a couple steps. She didnt buff them smooth and no base coat. There were lines on every nail. She polished them, never cleaned up the polish on my skin. She didnt even put cuticle oil. She got up quickly and started another client. She never once came over to ask me if I was happy with my nails or have me pay. After sitting for over 20 minutes, I went to the register to pay and stood there 10 minutes before her husband came to check me out. I asked him for nail polish remover. I told him I wanted it all removed and I wasnt happy. He chuckled as he removed the polish off my skin only. I called on Sunday when I noticed my nails were separating from the acrylic. I went to have them fixed today. When they saw me they started talking in their language. I could tell it wasnt pleasant. The husband asked me which nails needed to be fixed. I said all of them. He told me he would put glue between my nails and the acrylic. ABSOLUTELY NOT! That is fungus waiting to happen. Cindy started blaming me for the problems. She is very unprofessional, rude, and cocky. I stood up and told them there service was awful. I told them I would be disputing the charge with my bank and posting a very truthful review. Then Cindy said they would fix them. Theres no way I trusted them to touch me. Looking back, I never saw anything being sanitized or cleaned. I also never saw their licenses posted. This is hearsay, but apparently the husband isnt even licensed. This review is written completely truthful. I hope this helps someone who is looking for quality nails. This place is not going to provide quality service or care. I called Posh nails and they told me to come in right away. Their level of care and service was above and beyond. EDITED TO ADD: I DID NOT BRING IN MY OWN POLISH. I PICKED FROM YOUR SELECTION. THE "CHIPPING" MUST HAVE HAPPENED FROM THE CHAIR TO MY CAR...HAHAHA. I HAVENT WORKED BEHIND THE CHAIR AS A HAIRSTYLIST IN 20 YEARS. PUBLISHED INFORMATION SHOULD BE TRUTHFUL.

1 /5 mwenya namuziya: Pathetic just left and my nails look horrible. I’ve been to better spas and to pay $113 for these awful looking nails is unbelievable. My toes were done nicely,and the owner Cindy was doing my fingers and when I told her she was not doing my nails as I wanted she got mad and went on to the next client!!! The 1 star is for the lady that did my toes and the other one that tried to fix what Cindy messed up!!! On top of this I had to wait 20-30 mins before she could my nails that are so ugly!!! You better close this store or get someone good to run it. I demand a refund and you can take out these ugly nails

5 /5 Dawin Chan: I went to this nail salon for the first time, and it was such a great experience! The staff was super friendly and professional, making me feel comfortable as soon as I walked in. I got a cat-eye heart design, and I’m obsessed! My nail tech was amazing, she paid so much attention to detail and made sure everything was perfect. The price was super reasonable for the quality of work. I left feeling so happy with my nails and will definitely be coming back. If you’re looking for a place with great service, talented techs, and fair pricing, I highly recommend this salon!

1 /5 amber stripling: I have gone to this salon for almost 4 years under the previous owner. When she sold I went to a different place last month but decided this time I would try under the new owner. Cindy (the new owner) was nice however, my nails are awful! They are bumpy, shaped weird and bulky. I will NEVER go back. She said give her a chance…. I did and it was not great. I’m sure she could tell I wasn’t happy but wasn’t that concerned about it.