Sweet Escape Nail Lounge - Sugar Land (TX)

1 /5 Parissa M: My brother, a professional boxer, visited this salon for a manicure and suffered chemical burns and cuts on his hands. When I tried to contact the manager to address the issue, they avoided my concerns and provided no way to send photos or get a response. The lack of accountability and professionalism is unacceptable. I wouldn’t recommend this salon to anyone who values safety and proper care.

2 /5 S S: I paid for a shellac mani on Oct 31. The experience was great overall. Until two days later when I traveled back home to Seattle and my polish was already chipping off. I am writing this review now because my nails look horrible and definitely not shellac. It’s supposed to last two weeks and has lasted longer in the past when I got it done at other salons. I don’t recommend this place for a shellac at all! You pay a higher price but don’t get the product you paid for.

2 /5 Reyna Graciano-Ruiz: Jessica and Thy were amazing!! My nails came out beautiful and natural! I found my new nail place! They did my pedi and mani in just 1 hour! I was so happy! Update: went there again for a second nail set, expecting the same as my first time. The inspo picture was nothing like what they did, I was livid but didn’t want to be rude. Paid $115 for something I didn’t even want.

5 /5 rae c: i have been here about 5 or 6 times so i can create a really well rounded review for anyone coming here. My boyfriend took me here starting July 2023 (he gets manicures sometimes as well) and i have a few pictures of some of the dip powder sets ive gotten from here. (the selfie was the only pic i had of the simple french tips haha) i have also gotten pedicures twice from here (dont rly wanna post my feet on the internet but trust me, theyre cute!). Everytime I have been here ive gotten a different nail tech, and theyve all been WONDERFUL. not okay or good, but wonderful. They adapt really well whether youre in a talkative mood or not (i like to be silent most times during my pampering, and they make the experience great every time). I have had several negative experiences with pedicures in the past. I tend to have a mild ingrown toenail, but people will be too aggressive with it, and I end up with toe pain for many days after leaving but not here and my partner also has never had a bad pedicure from here he mentioned. I went somewhere else last month bc i wanted to pay for my own nails for once and didnt wanna spend as much as he usually does for them, and although i decently enjoyed it around the level as one would, it was very noticeable the difference between regular places, and sweet escape. I love every time i come here, and shout out to Hana for doing my nails amazing twice. and i cannot remember her name for the life of me but theres a girl who every time i see her is ALWAYS wearing a bun and she did my pedicure last time and was the sweetest woman ever. loved her. anyway, all that just to say i love this place and its deserves all the stars ive given it.

1 /5 Arzina: The worst pedicure experience I’ve ever had. To start with the entire pedicure process was rushed. During the 20 minutes Kathy was showing her tattoo to another tech, looking at another techs scrub top tag, went to the front desk in the middle of my service to talk to the receptionist. She didn’t do services offered in the pedicure I selected such as callus removal, and hot stone massage. When I asked her she said I don’t need it but then proceeded to do a quick 30 seconds callus scrub. Didn’t get my hot stone either! Definitely not as described in the pedicure description. In no was this a relaxing service with how rushed I felt. I’ve been coming here for years and never had a service like this before. I will definitely be out searching for another go to nail salon for my service needs.