1 /5 Maria Maldonado: I had a very disappointing experience at this nail salon. From the beginning, the technician used nail tips that were significantly larger than my natural nails and applied an excessive amount of glue. Despite requesting short nails, she refused to cut them to my desired length. Additionally, the dip powder application was extremely messy, resulting in uneven, bumpy nails with product applied to my cuticles.
What made the experience worse was how invalidated I felt throughout the process. I always strive to be polite, but it seemed like my concerns were completely disregarded. When I expressed dissatisfaction, the technician dismissed my concerns and claimed my nails were so thick because of the tip rather than acknowledging the poor application. When I asked for removal, she continued questioning my request instead of respecting my wishes. Another technician, Amy, then attempted to fix the nails by adding more product and filing, but this only made them even worse. The nails remained crooked, thick, and unappealing, with my thumb nail resembling a āduck nail.ā
Overall, I felt unheard and disregarded as a customer. The lack of professionalism and unwillingness to acknowledge my concerns made this an extremely frustrating experience. I would not recommend this salon