Palace Nails Salon - Frisco (TX)

1 /5 Laraib: I just moved to the area, and I had a wedding to attend. So as a last minute resort, I picked this place, since it seemed reasonable and professional. I paid $60 dollars for these. I also got a pedicure done for $30. When I had shown up to the wedding, everyone in my family had told me I was ripped off for this terrible job. I did indeed have the worst set of nails at the entire wedding, and all my female family had gotten their nails done for cheaper. They had paid around $45-$50 for their nails at different salons and got such professional and clean cut nails. My nails were so wobbly looking and gave rookie work vibes. My pedicure was not that good either. My entire session, I was quiet and observant, picking up on a lot of things I noticed were sketchy. The guy who did my nails did keep messing up, he had to redo the nails around 4 times because he messed up the white lines. At one point, he didn’t try to correct it until I pointed it out. I was patient with him, and I paid full price since he did try to correct his mistakes. He was also nice, service wasn’t bad. I just do think they need better practiced staff. I also did notice that they were bad mouthing a customer with another customer, because she had come in and complained about her poorly executed pedicure. They called her cheap behind her back while laughing with the other customer because she didn’t want to pay for a re-service of her already badly done job. I noticed they have some loyal customer base that they give the best treatment too, but it isn’t okay to rude mouth other new clientele. Overall I give this place a 1/10 for price and quality of service. I want to request a refund but I doubt they would do it without being difficult like they were to the other customers. I also attached a picture of reference that I showed them and their poorly executed result. It is a very basic design that could have at least been a clean job, it didn’t have to look exactly like the picture for me. If you really want better service as a new customer, I would suggest skipping this place and finding another option.

5 /5 Hanna Kamm: Amazing! Lucy did these halloween gel-x that are too much fun! the glitter bottoms are too cool. She even came in on her day off to do them and made sure they were perfect. She took great care of my natural nails and they stayed on really well despite me abusing them. If you want really cool nails done well come here.

1 /5 sheila nemer: They don’t know how to put color on your nails as they missed putting color on the edges. This is the worst manicure I’ve ever had. They don’t even know how to cut the cuticle because they missed most of it on my pedicure too. It’s not worth your money. I have a feeling they are not properly trained for what they do.

5 /5 Theresa Anne Phillips: Excellent salon and the staff is great! The owners always take time to speak to you too. We love this salon and wouldnt go anywhere else! Sara, loving my cat eye effect! Thank you!

4 /5 Good Curvy Life: Very Neat. Make sure you check for your package because i had to keep asking about steps that appeared to have been being skipped.... chilllllle these services are NOT cheap I want everything that the paper says! However at the end there was a Man there who did anything to make sure I was satisfied and smiling when I left. I went with my Mom... Comfortable chairs lovely atmosphere... I would go back.