Palace Nails & Spa Student And Teacher 15% Off! - Lewisville (TX)

5 /5 Nisha Johnson: Thu is amazing go see him for your nails the spa is very relaxing ask for Dan for your toes you will leave as a different person relaxed and in zen mood I love it here....

1 /5 Courtney Vong: Okay I’m starting this off by saying Kimmi did absolutely wonderful with my toes/pedicure, but I’m not uploading pics of my feet. Laura did my manicure/finger nails, and I honestly have not had a worse experience. I’m not a confrontational person, and I spoke up when I did not like the shade of nude that she already put on my fingers without confirming it with me. I did not get the chance to choose the dip color for my hands at all. It doesn’t look bad, but it just isn’t what I wanted. After I spoke up, Laura just kept trying to convince me that it was fine and kept moving on. While she filed them down, she broke skin on multiple fingers and I pulled my hands away out of pain numerous times. After doing the french tip on my thumb (my boyfriend called them quebec tips from how thick they are), i asked her to round them out because it was so uneven. She just made them extremely thick on all my fingers and none of them are even remotely okay. its fine if you just DONT look at them in general. I did not speak up while she did the rest of my fingers because I was so upset and I just did not want to be belittled again. Laura also kept coughing directly into her hands and then touching my hands immediately after. I would totally recommend Kimmi for anyone looking for a good pedicure, but I’m certainly not coming back. I paid a total (before tip) $130 ish dollars for my manicure, pedicure, and dip nails/gel toes.

1 /5 Tiffany Hamm: I’ve typically always had great service here. They recently hired a new nail tech and for some reason stuck me with her. She took 3 1/2 HOURS to do my nails and did a horrible job. My nails aren’t the same length, most are crooked, she didn’t let my nails cure completely, didn’t do the design I wanted. She did my nails so thin that now they are crack down in my actual nail and I’ve never had this problem. I went back to have them fixed and they were going to charge me $20. I waited for 30 minutes and no one helped me. I will not be going back after a year of my business They should not be charging full price for this girl to be doing nails.

1 /5 Erica Purcell: My mother in law and I walked in Sunday afternoon hoping to get two pedicures. We were seated right away and had our feet placed in the water. The front desk did not mention any wait times or if it would take a moment for two technicians to free up. We waited for a while for a technician to come our way. One had came by and finally started my pedicure. My mother in law continued to wait with her toes in the water. About 3/4 of the way through my pedicure, we started to get concerned. My MIL decided she would not get a pedicure as we had to get home relatively soon. She was very gracious and kind telling the technician that she would not be getting a pedicure today but would come back another day. The front desk attendant then walked by and she explained that we were running out of time and she would come back the next day to get a pedicure. The attendant was unapologetic and said “can you wait 5 more minutes?” Meanwhile my technician was putting the top coat on my nails. Again I cannot stress how unapologetic the front desk was. He did not apologize once - not for the long start time, wait time etc. nor did he offer my MIL a towel to dry her feet after sitting in water for 45 minutes. My MIL had been to this location multiple times and was very disappointed with how they treated her Sunday. It was my first time at this nail spa and I was disappointed in the lack of honesty/customer service from the front desk.

5 /5 Journii B: Joyce did an amazing job on my finger nails. I’ve had my nails done by her twice and both times I was highly satisfied. I could tell she’s been doing this for a while and that she really cares about providing quality sets to customers. She’s the only one at this shop that I trust to deliver. Highly recommend.