My Nail & Spa - Texas City (TX)

5 /5 tammy proffitt: Always wonderful and friendly service! Wendy and the staff are accommodating as to what we like or specific needs. Been my nail place since 2021

1 /5 LaQuesha Lewis: Do not go here they tell you to make an appointment and when you do you sit there for 3 3 to 4 hours and when get up and leave the man is so rude saying sometimes you have to sit 3 to 4 hours to wait to get your nails done. Do ask people to make an appointment if you not going to be ready to do that person nails at the schedule time.

1 /5 Kelly Lee: Do not go here! They rush through your service to make the money and if you dont like it and ask them to fix something the same day they tell you that its you and they wont correct the crap job they did while rushing. They just want money. I asked for the 35$ lashes and the owner tried to get me to do the 100$ set because "individual too heavy, this better". I kept saying no and i wanted individual and she finally accepted what I said and told me i needed to wait an hour. So I asked for a soak off and a full set. Charged 100 for a short full set acrylic with pink and white painted hearts. Are you kidding? When I asked the tech (not previous lady) to soak off my original set, she said "tips better" and proceeded to get a white tip and shove it under the acrylic and ripped them off my natural nail taking half with it on most of my fingers. I wasnt happy throughout and kept having to correct her on the nails. They were crooked and rushed. I reluctantly paid and went home. I was unhappy and went back a couple hours later to get anyone to fix the structure of the few nails that she messed up while rushing (some nails where too small and my real nail was still exposed, the lengths didnt match on both sides, and some were uneven on the sides from filing too much) and the owner told me no. I was really sweet and nice when I came in thinking theyd help me because Tony said theyd help me, but no. I asked her to take them off and refund after she said she wouldnt fix the ones that were messed up and she ended up yelling at me!! She told me she needed to charge me if she did anything. Three of my nails werent even glued to the tips. She kept saying the acrylic looks bad because my nails grow like that. I tried to tell her theres a way to fix it. Ive been getting acrylics for 20 years, I know theres ways to counteract the way my nail grows to make it look the normal way. Just. Dont come here. I will be disputing the charge because the man Tony said theyd fix them for me but by the end of it all she did was file them and put nail oil to make them shiny. Do. No. Go. Here. Edit: They responded to my review and said "oh I wish I was there to fix the problem right when it happened, please call back so we can resolve". If this is true and they arent the owner like the lady that was there said she was they need to fire some people. You run a terrible business that is just mass produced crap. You want to get someone in and out as fast as possible so you can make more and more money. That lady that said she was the owner kept trying to sell me something and wouldnt take no for an answer until i had to say i didnt have 100$ for lashes. She gave me longer nails than what I wanted so she could charge a long length fee. You copy and paste responses and arent genuine. I doubt you even live in the state this nail salon is in. I will be telling people to stay far away from this chop-shop.

1 /5 Dorine Maize: NEVER AGAIN WILL I EVER BE BACK FOR WENDY TO DO NO BS LIKE THIS… I’m so displeased and will gladly be driving all the way to Dallas from now on to get my nails done.

1 /5 Kay Your Local guide !: 1 star for customer service. Tony was inviting. Went with my daughter. Almost two hundred dollars spent just to have to take her to the Dr a couple days after her pedicure bc her big toe got infected!! Im glad I didnt get a pedicure and only a full set, which she also got. And even then our nails were uneven and everytime we would say something for them to correct they would get mad. I knew it was gunna be an experience when I started hearing lots of complaints from people who were paying/leaving. But I wanted to try a new salon and now I know better. Ill just stick to my old faithful @ TOP.