1 /5 Tyra Gale: Wasted 55 on a poorly done fill. I went there around 5pm on Feb 23 and booked a fill. Firstly, I was told that because my prior set was done with gel polish, that my fill had to be done with gel polish- which I found to be quite odd considering Ive done a fill before with regular polish. I do nails myself and as long as all the gel polish is drilled off, you should be able to repaint them with regular polish. Im assuming because gel polish cost extra, theyd do anything to make extra money. The shape I requested was stiletto, which I wasnt given. I was given a very blunt, angular shape that looks completely unappealing. There was a point when I asked to see the nail file to file them down myself into a desirable shape because the woman doing them did such a poor job. She also left polish on my skin, burned me with the nail file and kept pausing to talk to her coworkers. At a certain point, her coworkers still around me in a circle to talk to her while she was working, which was very uncomfortable and unprofessional. The shape is also considerably short but I was charged an extra $5 for length (again, these people will find any way possible to over-charge you). Overall very awful experience, dont think Ill be back. Id ask for a refund but these people seem to already be penny pinching with these up charges. Terrible customer service, terrible establishment. Please dont give these people your money.
Edit: I just got off the phone with the receptionist the following morning and was told that they dont do refunds under any circumstance, which I expected given how quick they are to upcharge. I myself spent about 4 hours filing them down, reshaping and repainting them. The set itself was so bad, I almost just took them off and did them over myself. I was just avoiding the labor, which is why I went and attempted to get them done in a shop. Luckily I myself know how to do nail so I was able to fix them to my liking. Still doesnt negate anything I said about this business being terrible and most definitely not worth the money.
