forwardassistmechanics llc - Harker Heights (TX)

Ruben Hernandez I live out of town. And I’m moving to Killeen. I paid for all my parts on my Audi that needed to get done when I came back into town. They were ready for my vehicle.. I just called L&H and said I was on my way to town. They said bring it in the next day., they worked on my car and not only did they do the maintenance on it. They also let me know that it had a leak and they would be happy to work on it for me to just let them know.. see the thing is I knew there was a leak in it already so this wasn’t someone who made a leak happen in my Audi I knew there was a coolant leak so the fact that they not only did the maintenance on my vehicle but found something wrong with it and reported it to me says a lot about the shop…. They actually care about the customers., and they care about business. The atmosphere is amazing when you go there you treated me like family. If you have to wait on your vehicle, right next-door to them and s a food truck park. When I went to pick up my vehicle, I ate some amazing wings also. I recommend them to anybody whether you need an oil change or extensive work done on your vehicle….. the mechanics know how to work on Audi’s that should tell you everything you need to know. And above all GREAT CUSTOMER SERVICE

Nate Jake flushed and changed my A/C Compressor the right way since some mechanics cant do their job right. Very knowledgeable and did the job quickly. I will definitely be using his services in the future if needed.

SharpieLady My car stalled completely while driving to work, and after looking around at options in the Killeen area to get it fixed, I found that Mayo Autoworks was the best fit for the job. They offered towing for cheaper than others, and it only took 30 minutes for them to arrive and take my car to get repaired. After running the diagnostic, they found that the EGR valve and throttle body of my Land Rover were leaking and needed to be cleaned/replaced. From Monday morning to Wednesday afternoon was all it took to get the parts ordered and everything serviced. The diagnostic also revealed problems i may encounter later on in my car so I am aware of any issues that may happen. They also included pictures with detailed records from the mechanic. When I had questions for the mechanic regarding my cars health, I was able to call Bridget (who works the front desk) and she was able to get Jacob the technician on the phone with me to answer my questions. Flexible non interest payment plans were also offered for me, which I appreciated as Land Rovers are more unique cars that need special attention/parts. Thanks for helping me and my old 20 year old car out this week!

Beth A good guy just trying to get by

kamri reid The best in the area. Finding an honest mechanic, especially in this area is very hard to come by. I have recommended everyone I know to Craig. He will not nickel and dime you. If there is something genuinely wrong with your vehicle, he will let you know, and quote you a price before he does anything. I was taking my vehicle elsewhere for the normal maintenance, and they were NOT doing what they were suppose to be doing. Craig has been doing my oil changes, tire rotations, filter changes, etc. He’s not only the best mechanic around, he’s the best uncle as well. Highly recommend!

Daryl Head Always great service and satisfaction at Caruthers! Donnie is an exceptional worker! The last tires they recommended and put on my truck lasted over 94,000 miles. I travel the country and this place literally has the best prices for quality tires I’ve found. Happy customer and definitely a loyal customer! Also, Beefy is great company while you wait.

Alexis Grojean Recently took my Jeep in and had a lovely experience. The lady who runs the front like a boss, was absolutely amazing to me. Always heard me out and helped me get my jeep back up and running. She called all over to find a camshaft for my vehicle. It may have taken a while but she never stopped busting her butt to find one for my Jeep. I just received my jeep today and she is running better than before! I will update this in a few weeks but I highly recommend Als SuperCenter! Amazing customer service, endless efforts to fix your vehicle in a timely manner and everyone was super kind/friendly. I will be back for all of my future services.

Esmeralda Arellano I was looking for a place to fix my truck after the hail storm and casually found One Stop Hail Repair. I can honestly say they are very professional people and did an amazing job. Their communication skills are top notch. They always give you calls with updates on the car. I was in contact with Jonathan and he was amazing. Once the job was done let me know if i had any issues or concerns to let them know. I recommend them to anyone requiring their service and would be coming back here in case of any future needs. They went above and beyond on the service, even cleaned my car and left it smelling great! 5 stars for them.

Christine Matlock Very helpful, the owner and his wife were very helpful and welcoming. Great conversation keepers. Actually showed they cared, and not just about money like some places. I’ve been looking for a shop for awhile with trustworthy mechanics and I think I found it. I thought my problem was gonna be a lot worse than what it was, i was walked me through the diagnostic process and shown what my problem was on the car lift. Nothing too major was wrong but i will definitely be back to take care of that issue and any future issues. Gonna recommend to everyone. Very good vibes. 10/10