Family Auto mobile mechanic - Pasadena (TX)

5 /5 Frank DAddio: Genaro was able to diagnose a problem I had with my vehicle. I was at work and he came to my house to work on the vehicle. He called and explained the problem and the solution. I will definitely call him again if I ever have another issue.

1 /5 Marie O: I went ahead and got this Mechanic, Supposedly it was gear shift assembly, so he had told me to Buy it used through eBay or actual from the dealership. I went ahead pre-ordered the part for the car at the car dealership.After he confirmed he was going to put it on.(he never showed up)when the day came ,for him to put it on, I sent him a message,he never responded. He left me with the part of the car that he had told me to order.. Top it off ,the part of the car was $297 ,I bought the part for NO reason, I went ahead and took my car to another mechanic. He told me it was something else.. Which was electrical. So not that I only wasted my time in ordering the part of the car and was not even told the correct problem.. I don’t Recommend him..

1 /5 Edgar Sanchez: Made an appointment for 9am with him to come give me an estimate on some work I needed, at 9:15 I texted him to see if he was coming, he told me he had to change to noon, at 1pm I texted again to see where he was, and he never replied, even I asked him again at 3pm if he needed to cancel. I called another mechanic and he was much more responsive.

2 /5 George Pineda: Not reliable and has poor communication, I usually dont leave reviews but I feel like Ive given him a fair shot ( now a week without reply). I call, text and try to work around his schedule but still no communication. Fixed one cv joint on my car and did that well and thats why I wanted him to do other work that was needed for an inspection but for whatever reason I havent got any communication, last we spoke we had an appointment set up and he didnt show. From there. Nothing.

5 /5 Traci Slatten: Excellent service. Very professional, polite didn’t ask for a deposit or any $ upfront for parts or anything else. I gave him the information he asked for, got the correct part 1st time. Job completed in an hour. Car rides smoother than it did when I first got it. Will be definitely be recommending and using him again!!!