Jennifer Hierholzer I just had the rudest interaction at this shop. I was recommended by a friend to bring my car here for repair. I walked in an waited a few minutes. There was no one working in the office. So I poked my head in the shop to let one of the mechanics know I was here. A man rolled his eyes and came over to me. He was very annoyed. He asked what I wanted. I told him I need some help with my car. He very rudely snapped back “help? Like what?” I said I needed my car repaired but there was no one to ask about it in the office. He snarked and said “well, we don’t work in the office.” So I left. I will take my business elsewhere.
1 /5
Billine Solomon Kevins Automotive was recommended to me by one of my sons who is a friend of his. I had never met him and I do not feel like he treated me any different from anyone else. (I did not use my sons name during the experience.) I wanted a second opinion on some recommended repairs. They were in agreement on some, not on others, and made necessary recommendations as a result of their diagnosis and inspection. They did the maintenance needed in a very timely manner and saved me a few hundred dollars. Thank you, Kevin and crew. I highly recommend Kevins Automotive, 3222 Commerce Street, Amarillo, TX, and will use them again for my car maintenance.
5 /5