The Best 3 MEDICAL SERVICES near Irving, TX (Part 2)

Millie L 2024 was a year for me. I was in and out of the hospital for a number of things. I handled all my imaging, labs, doctors appointments, and surgeries here. I stayed from 3 to 5 days at most during each occassion, and the experience with the nurses and doctors was great. The staff were attentive and cared in regards to recovery and finding the appropriate treatment for me. Ive seen the old rooms, and I got to experience the upgrades. Overall, it was a great experience, despite it being in a hospital...it made me feel somewhat at ease although I couldnt be home.

GloriaJean Lerz In my experience this was the place to get well in the best technology you could imagine! They treated me with respect and comfort! The results of tests were done daily! Doctors and nurses were very explainable to my knowledge that I could understand! I highly recommend this Baylor Health! Thank you for supporting my care team!

Damien V Doc is great and actually wants to help but the people up front are rude and malicious. She talked down to everyone in the waiting room, yelled at a confused older gentleman and rolled her eyes at me when I had billing questions. PS lady, I DONT WORK IN HEALTHCARE, if someone is confused about one of its many facets it is one hundred percent your job to explain it.

Keila O. Dr. Kenneth Dott is the best family doctor in the DFW! He asks questions, listens, then gives you exactly what you need to feel better. 10 stars!!

Noemi Benitez Update: I needed to get a copy of medical records but they refused... WHAT?! Can’t get your own medical records? This place needs to be investigated. Worst experience I have ever had at a clinic! Every doctor needs a good staff to manage their patients, but this staff is horrible! Extremely unorganized, rude, and unprofessional. As I walk in, they see me but continue to talk about their personal life as I stand there... Once they attended me they couldnt find the medical chart. How do you lose a patients chart? That is personal information should not be mishandled! Ended up walking out due to the attitudes given by the front desk. I recommend you look for another clinic! 0/0 DO NOT RECOMMEND.

Jose I. Avila Horrible Service! I went in for a urgent treatment, IT TOOK 2 HOURS! I thought it was because there were a lot of people there, so I went back to get my physical. They open at 8 but they dont start seeing patients until 8:30 am. The front end administrator cant answer basic questions e.g. on average how long does each patient wait before being seen. I got my results today. I called and the person who answers the phone asks me to hold and leaves me on hold for 13 minutes before coming back on the line! Then the only thing she can confirm is that my results are in and the Dr can not read me my results unless I make an appointment to see her. As far as the Dr and her professionalism, cant really tell. The first time that I saw her, she was in and out of the room in under 3 minutes. The second time, she took a whole 5 minutes! I dont understand why they are so slow. I dont recommend this place. The waiting area looks unkept, the floor tile is coming off, and there seems to be no sense of urgency.