Best 15 MD and Hospital near El Paso, TX (Part 4)

Linda Sanchez I’ve been a patient of Dr. Acosta since December 2022, and my VSG in September 2023 was a smooth journey from start to finish. Dr. Acosta and his team provided thorough education, comprehensive pre-surgery tests, and excellent support. My surgery went perfectly, and the recovery was smooth. Dr. Acosta, Shelby, Kathy, and Xochitl played a crucial role in my weight loss journey, providing motivation and support. I highly recommend Dr. Acosta and his team—they exceeded my expectations!

Angie Cabrera No one but Kathy and a male nurse can even pretend you are important, everyone seems to be waiting for a more important patient. I got all test done back in Sept and am still getting asked when and where I got all my test done, no one is taking it down to follow up with them instead I think the front office is looking for me to become a carrier and pick up the physical results and drive it to them. When I call I am asked a bunch of questions placed on hold only to be asked more questions. VERY unprofessional looking for another doctor because I cant with their front staff anymore.

Andrea Caldera Delivered my baby girl on Jan 6, 25 and I had the best delivery experience. The nurses were fantastic, very knowledgeable, attentive, and patient. Labor and delivery, and post care was relaxing , the room was beautiful overlooking the mountains. Would totally recommend delivering at Providence Transmountain. I live off Hunter, but the drive there and back was what I needed to mentally prepare my thoughts.

Jimmy Moody If you or a loved one needs a knee replacement, then Dr. Torres/surgeon + Dr. Katy Ross/physical therapist is the winning combo! My 70+ years-old mother that acts 40, needed a total knee replacement in summer 2024. Dr. Torres exceeded expectations in outcomes and bedside manner. By the time my mom made it to outpatient therapy 3 wks after her surgery, her range of motion was spectacular, leg strength was returning and was stable on a walker. Dr. Katy Carson/PT took over with her expert knowledge as an orthopedic specialist and supported my mom’s progress back to walking without support up/down stairs, resuming her many responsibilities in the community and booked a visit to New York…within 5 months of surgery! Kudos, from the registration clerk to the outpatient team that rung the bell celebrating my mom’s graduation from outpatient therapy. And, although my mom doesn’t have a Google reviews page— you get a 6-star rating mom! Your perseverance and determination to live a life of passion, vigor and love is inspiring! Onward…

Maria Martha Carrillo We were seen and treated by L. Torres, a PA. He was friendly and professional, answering any of our questions and putting us at ease. My kids don’t really being in hospital/medical settings but he was able to keep them calm and happy. I was impressed with his bedside manner and approachability.

Virginia Mata My dad was admitted to the hospital yesterday around 8:30 pm. We are experiencing a nightmare. The nurses assisting my dad from floor 1 are the worst. I had to complain because the lack of professionalism assisting him for his needs and technically the nurse invite us to leave and go home. My dad has not eaten since we got here. It has been already 14 hours. I gave them the list of the doctors he sees and they did not call them. They wrongly said that my dads cardiologist doesnt come here but she was wrong. I had to call personally my dads primary doctor for help.

Jessi Nordi Ive been a patient of Dr. Ciubuc for more than 5 years and he is amazing. He makes sure you understand your health. The office staff are phenomenal and accommodating. Im very satisfied with his office.

nena rodriguez I am extremely disappointed with the medical assistants at Dr. Radu Ciubuc’s office. They are never in the office, and it’s nearly impossible to get anyone to answer the phone. On the rare occasion someone does, their attitude is unprofessional and dismissive. The customer service is abysmal—they seem completely uninterested in helping patients and don’t know what they’re doing or talking about. It’s clear they lack the basic knowledge and skills needed to provide proper support. This office needs serious improvement in staffing and training. Avoid this place if you value your time and sanity.

Elisa Sierra My mother was admitted for pain control and possible transverse myelitis. During her stay they discovered 4 fractured vertebrae. They attempted a fast improper discharge. At which point an appeal with Acentra Health who run compliance for Medicare. She was threatened by two different staff members on Saturday that they would not help her or provide her care anymore since they printed out the paperwork. The “case manager” threatened that she would be fully responsible for the bill in the event that appeal is denied which again is a lie. Then today I had to rush over to the hospital because the nurse was again pushing discharge prior to the appeal decision scaring my mom. I informed the nurse Sarys that discharge was not to be discussed until the appeal discussion was made and she pulled attitude and told me she hoped my day got better. Really? Your staff is literally violating CMS guidelines and this is the response? Do better.

Kenny Slater My father was transferred from another hospital on a Monday night. After three days in the hospital they finally removed the fluid he had in his chest preventing him breath breathing correctly. Was told be several doctors on the forth day he could be discharged with continued outpatient care. Its almost 5 ockolck in the evening and still no doctor to give final say on discharge. Its seems this hospital tries to keep you as long as possible to get more money from insurances. If no doctors shows up soon, we will take my father out and follow-up with his doctor back home. Staff were good and explained what was needed but slow in getting the information from attending doctors.

Pamela McKeever My husband had a an appointment today and when he got there they told him it had been cancelled. No call,text or email. Very inconsiderate of the staff not to inform patients when appointments are cancelled. Now if it was the other way around he would be charged a fee for not showing up.

P B Again, presented for an appointment only to be told "they tried to get a hold of you yesterday" to cancel my appointment. Untrue, because of work, I always have my phone on and there were no missed calls nor any messages canceling the appointment. No consideration for my time whatsoever. I even got an alert on my phone this morning asking me to check in as it was "time for my appointment". And I JUST got notification that my appointment was being canceled, 2 hours after the appointment.

Alyssa Silerio Horrible experience. Took my son to be seen for a cold he’s been having for over 3 weeks. I wasn’t able to get an appointment with his pediatrician so the school nurse suggested this place. I walked in and was treated by two nurses very polite and welcoming. Once Dr. Gonzales walked in and she asked what was going on, I began to explain to her and she seemed to be in such a rush, cutting me off after every sentence. Then she said I didn’t need to bring him in the emergency room and I told her that the school nurse had suggested to bring him in because of green mucus and shortness of breath. She kept insisting that I shouldn’t have brought him into the emergency room. Keep in mind my son was the only patient they had at that time.Super unprofessional and made us feel unwelcome and dumb.

Lucia Rodriguez Horrible experience!!! I brought my 4 year old in because he had been having a fever all day long the day before. We were never able to brake it so we decided to being him in. The nurses were very polite, but as soon as Dr Chitnis came in he started scolding as to why I should’ve treated the fever at home. “If it’s not bothering him, if he’s watching tv and eating a snack at home, just let it be and let it pass”, well that’s why we came because it WAS bothering him! he had a very nasty attitude. It seemed like he was upset that we came in the first place. All the time I was talking to him he made me feel stupid and dump for bringing for not knowing that a fever is not to important if the kid is not complaining…: RIGHT! I have to adminy the situation got the best of me, and I didn’t stay quiet. He never came back to see us afterwards, he always sent the nurses to talk to us. Will not be coming back here. I do want to say that the nurses were amazing!

Brad Smith The worst place nursing staff intake service are total bitchy. First day I went Iwas there more then 12 hours I was bleeding internally weak lots of pain. I was sent home after getting a shot of morphine. Told to return if I was still feeling the same. Went back the next day spending 8 hours +. Nothing was happening never got called never told placement I was in line. Watched as intake people would degrade old sick patients. When I asked the nurse guy at sliding door. He said if I wasnt happy leave. Theres real sick people here. I guess when your bleeding internally in pain weak have congestive heart failure. Doesnt count as illness. I thought they hired idiots to work there. Because that place was so poorly organized. Dont take an elderly patient there because I watched this over weight lady doing intake screaming at this poor elderly lady asking if she would be there much longer. There very disrespectful. And here we are giving them more money to throw more into there pot so they can pay higher up staff more money. Dont worry they will be back real soon for more money. Instead of wasting money rebuild the hospital it so out dated. Quit wasting

Ryan McCullum I would give this hospital 0 stars if I could. My aunt with stage IV pancreatic cancer with mets needed a central line placed. They sent two residents to place the line in her ER room. I walked in on the charge nurse pulling both residents out of the room to report them because they were found placing the line without masks on, ruining the sterile field. When asked why they thought it was okay to perform an invasive procedure on a cancer patient with a compromised immune system without a mask, I was told by Lakshmi Kattamuri, M.D. that “we only need to wear masks for droplet isolation patients.” I’m so unbelievably disappointed to know UMC is teaching their residents that they can pick and choose which invasive procedures receive a sterile field and have no issues with exposing compromised and critically ill patients to further risks.

Ramo Namzug I have to agree with recent visitors about the attention one receives when attending this Hospital. Unless your having a stoke, heart related, or bleeding out. The care is very slow in process. The times I’ve brought my parents, the care and attention to what a patient may be going through is horrible. If you attend this facility for care, expect to spend the day there. We arrived at around 11am and and waited for CT Scan results after 5pm. No updates or explanation as to process of what the plan of action is to be expecting. I highly recommend Urgent Care services that provide less waiting results and plan of action. I pay attention to details and observation is key to my reviews, . Another observation was the lack of antibacterial wipe downs to the chairs needed after dismissing an emergency patient for protection of any kind of contamination. Notice the clock on wall, was still waiting. Only the next shift nurses (Evening) wiped down all the chairs and I formed us they were the nurses taking over and followed up with us. This world, some do and most dont practice a positive creed.

Allison Clare Lillie This place is horrible. I went to the ER here because I was told to get a STAT CT scan from the VA. I waited in the lobby for 2 hours. Went back. Got wheeled to the scanner. The guy in scrubs ran into a gurney where another patient was also in pain and continued to wheel me. Not even to stop and check the lady on the gurney. I come back and my anxiety sky rockets because 1. I’m in a little crossing area make shift into a room with a cloth divider. 2. I come in to a possible TBI and they keep me in a brightly lit area. 3. I tell them I’m nauseous and they didn’t bring me anything for 30-45 minutes. And 4. I see a big ass tray of cookies at the nurses station where I see all the techs and nurses just laughing and giggling and cussing. I thought waiting at WBAMC was bad. Never coming here again. Thank god I wasn’t bleeding to death. This is by far the most ridiculous visit and care here. I hate it! If it weren’t for the STAT CT I needed, I’d be out!!!

Rachel Ibanez I came into this hospital to discuss possible fibroids. I was recommended Dimitrievich, Elizabeth, M.D. The first interaction I asked for an ultrasound or IUD replacement. She did an external abdominal exam and said I was fine but booked an IUD insertion. When the day came I waited from 2:30-5 (standard). When she saw me I asked for the transvaginal ultrasound again she said it was shocking I knew those terms. Offered another external abdominal exam, I said she didnt find anything last time. She said I was springing this on her. She still made the request. Going into the IUD insertion I asked for numbing. She said that didnt exist and it wouldnt hurt. I told her Ive experienced this procedure before, but she dismissed me and said it wouldnt work. I said I still wanted it. She clapped her hands and said it was time to begin. The process was extremely painful. Afterwards she asked if I had taken ibuprofen before. I said no. She said, "that was stupid". I told her I how long I waited and it probably would have worn off. Never going back.

Rachel Ibanez I came into this hospital to discuss possible fibroids. I was recommended Dimitrievich, Elizabeth, M.D. The first interaction I asked for an ultrasound or IUD replacement. She did an external abdominal exam and said I was fine but booked an IUD insertion. When the day came I waited from 2:30-5 (standard). When she saw me I asked for the transvaginal ultrasound again she said it was shocking I knew those terms. Offered another external abdominal exam, I said she didnt find anything last time. She said I was springing this on her. She still made the request. Going into the IUD insertion I asked for numbing. She said that didnt exist and it wouldnt hurt. I told her Ive experienced this procedure before, but she dismissed me and said it wouldnt work. I said I still wanted it. She clapped her hands and said it was time to begin. The process was extremely painful. Afterwards she asked if I had taken ibuprofen before. I said no. She said, "that was stupid". I told her I how long I waited and it probably would have worn off. Never going back.

Christian Perez I went to the OBGYN today, and it was an absolute nightmare. The speculums they used were filthy and utterly revolting. I couldnt believe the level of negligence and lack of hygiene. I made sure to take pictures because it was so disgustingly bad. They seriously need to get their act together and clean up their act before they make someone sick.

Mayela Guerra I am 6 weeks pregnant. And I got an ultrasound done by Dr. Rolon, who is mentally slow, and doesn’t give you the right information. He simply doesn’t care and he wants his insurance money. There was apparently no embryo in the gestational sac, according to their medical devices. They didn’t do anything to inform me of what it could be, and offered no resources or help. Fearing for my life, I wanted a second opinion, and Dr. Rolon REFUSED a needed referral in order to receive that second opinion. We ended up going to a different state (New Mexico) to get that second opinion, and turns out there IS an embryo in the gestational sac. They also don’t communicate with each other other at all. I stated MULTIPLE times, to multiple people, that I had gave the wrong last menstrual cycle at the first appointment weeks prior to this. Long story short, Dr. Rolon was clearly never updated about the wrong given date, because he was still under the impression I was 9 weeks. Smh. COMMUNICATE, hire new caring doctors, and PLEASE get new medical devices before you send women into absolute fear.

Elizabeth Chavez Poor poor clinic. Staff at the front desk is terrible. They don’t answer the phone, it takes me at the most MINIMUM 3 calls to get through and that’s on a non busy day, during peak times, your call never goes through you have to find an alternate number. A particular lady named Gina works in the front and says they will do things for you but don’t. She claimed she would update my personal information and phone number on my file but didn’t,. I had specialty services trying to reach me for my son but they couldn’t because she had the incorrect number in my profile after I had pointed out to her that they needed to fix it. Stay away from this clinic, worse services and staff. The ladies in the front claim they’re doing they’re job and taking phone calls but all they do is chit chat, take long lunch breaks and text on their phone with their super long nails. Very unprofessional, there’s no supervision. When you go make sure you write down your appt days and times because the ladies at the front don’t know how to do their job and will mess up your appts. Good luck!

A. Rodriguez I spoke with the most unprofessional human being ever. She puts me on hold and then after she answers the phone, she laughs the whole time. This place is a joke, and so is their professionalism.

Cynthia Sanchez Never coming here again. The most rudest staff. I got 1 nice nurse. No compassiom for stressed out parents.

Rebecca Saucedo Its very scary for me because I am always ill and its easy for me to catch something. It is always full and people always rub against you or cough next to you they dont respect the 6 feet apart or cover their mouth