Paula Elrod DPTt If I could give zero stars, I absolutely would! The front desk staff were decent enough, and the nurse who administered the IV was passable. But oh boy, the nurse in the back was a real gem of rudeness, and the doctor? Lets just say he deserves a medal for misdiagnosing me after I had already played the kidney stone game twice at home before my ER visit. He confidently declared it was just interstitial cystitis—fancy talk for bladder inflammation—despite the fact that my bladder was as quiet as a library. The real drama was happening in my right kidney and flank. I only ventured to the ER after my kidney stone escapades to ensure there weren’t any surprise guests lurking around. I’ve been down this kidney stone road before and know the symptoms like the back of my hand.
As a type 1 diabetic with a pancreas transplant, you’d think the doctor might have shown a smidge of curiosity about my medications or medical history. But no, that would be too easy! In my 35 years as a Doctor of Physical Therapy, I’ve never encountered a doctor who skips over medications and past surgeries like they’re just boring trivia. I’ve had 12 surgeries, and let me tell you, kidney stones can turn into a real party crasher if you’re not careful. The doctor spent a whopping 3 minutes arguing that I didn’t have a kidney infection from two weeks ago, insisting it was just bladder inflammation. Apparently, my kidney pain was just a figment of my imagination.
Listen, no one—including the ER doctor with his tiny man syndrome and god complex—can figure out my medical history in three minutes flat without asking a single question. I was never asked about my medications or why I take them. They just slapped a “bladder inflammation” label on me—brilliant, right? Yes, the CT scan revealed no more kidney stones, which is precisely why I showed up. The doctor claimed I’d be septic if I had a kidney stone. I’ve seen enough patients and family members over my 58 years to know that passing a kidney stone doesn’t always lead to septic drama. Even first-year residents and LVNs know to ask about medical history and medication reasons. Maybe these two need to experience a kidney stone themselves to truly grasp the pain and aftermath? Perhaps then they’d think twice before making a diagnosis. All I needed was a simple confirmation: no more kidney stones detected.
1 /5
Janice Fontenot 11/7/2024 @ noon I entered Baptist E.R. with my sister holding me up ( broken left wrist) ; young lady brought wheelchair quickly. Sister went to park. I stayed in line this lady offered to push me when line moved . I knew wrist broken and asked for ice told to wait to window. At first window I gave information and asked for ice ; next window. At second window same thing I gave information;she put armband on me . I asked for ice ; wait til they call you. To give you an idea of how my wrist looked; my left thumb could almost touch the under of my forearm. In other words it was hanging unless my right arm held it like a baby . I can say the room did move fast .By 12:30 -12:45 pm I was back in E.D.
Yes ; in your E.D.after x-rays ; a nurse sat me on stretcher in the hallway where I stayed my whole visit. We ( me & sister) saw Dr around 1pm . Where he to,d us what he was going to do to my wrist. Mean time I sat on edge of stretcher and saw everything that happened to everyone that entered E.D. on my side of hall ; 1 death in room next to chair where sister sat ; police picked up man Baptist had as patient earlier and discharged with a hip lock still in ( whose problem; the patient or E.D. ? ) ; then the nurse comes and discharged him . I ask the man if nurse just discharged and gave you a ticket to leave ; can’t you .? Then some male nurse sitting in front of me at desk told me to be quiet and leave it alone.
Here’s the funny point after my sister asked 3-4 times for ice the answer was ; we need to find her nurse . My nurse was Chad the male nurse that sat right in front of me for 3 1/2 hours going on 4 hours . Then the Dr didn’t do the procedure of re-setting the wrist; Chad did . Chad had an I.V. stand then sand bags wrapped in tubing equal with a knot in the middle. First the Dr deaden 2 areas on hand / wrist then put my fingers in tubing to hang up on stand. Chad put the sandbags over my left arm lit arm was at 90 % My arm hanged for a while then Chad added more sandbags. My guess is that my hand as there for what felt like 45 minutes.
I did finally get an ice bag about 30 minutes - 40 minutes before the procedure.
All this time I was in the hallway of your Baptist E.D. / the 3 1/2 - 4 hours they were looking for my nurse - Chad was sitting/rocking with right foot on trash can. He took good care of passing patients.2 cuffed man to my right; then Police walked off to talk / don’t protect others? Yes ; Chad this is my business; if I’m a patient and sitting on stretcher. Not a room not even a curtain.
And sister like St E’s ; why I may try them. Usually I like Baptist; maybe we need to look at RN too. The RN who looked for my nurse ;the RN with short answers; the one who looked straight across from desk to me on edge of stretcher.
2 /5
