Michael Went in for an excruciating ear infection affecting my balance, last night. The whole side of my face was swollen. They prescribed me eye drops for my ear and discharged me within twenty minutes, even though I could hardly walk. The doctor told me to come back if the drops made my ear swell shut so I could have a tube put in, and sure enough it did. I just tried calling to ask if I could have that done tonight, and they refused to speak to me at all. I currently have massive pain in my ear, and I can’t even verify if they would serve me if I were to call EMS again, which is important to know because this hospital is in another town and do not provide any sort of transportation back to your home. They just kick you out once they do the bare minimum. Very rude staff, poor facilities, arrogant and calloused doctors with diminished medical training, and a tendency to underserve people without insurance who need serious help. I put one star, because I couldn’t put zero.
1 /5
Jay If I could do zero stars I would. I took a friend who was suicidal here last night. He was going voluntarily to get evaluated. I found a facility that would take him, and my main concern was his well being, and I couldn’t transport him the way he was- a nurse named Jun checked him in, and I spoke with a Dr. Smithers who promised me my friend would be there overnight for an evaluation. I explained why I brought him, asked if he could be evaluated and then Dr. Smithers told me to give the intake coordinator at the facility my friend was going to be transferred too for treatment. I gave phone numbers, explained that all I asked was that I or the facility be notified if he leave or if there was an update. I signed paperwork to be updated, and I was told I would know something once he was evaluated. I called all today and couldn’t get ahold of anyone. After I stated I was going to come by they told me they couldn’t locate him. When I told them I was on the way they stated he had checked himself out. Their story changed with every phone call. It’s like pulling teeth every interaction with this hospital. I didn’t believe the reviews until I experienced this. If you care about your family & friends- FIND another hospital!
1 /5
