Tilak Jewelers - Irving (TX)

K Boone If you’re looking for a jewelry store, let me introduce you to a true hidden gem—Dave’s in Granbury. Now, I’ll admit, I haven’t spent a lot of time in jewelry stores over the years, but when I do, I expect great service, knowledgeable staff, and a welcoming atmosphere. And Dave’s delivers all that and then some! Granbury isn’t exactly overflowing with jewelry stores, which is why I feel incredibly lucky to have found one as exceptional as Dave’s. From the moment I walked in, I was treated with kindness, expertise, and the kind of customer service that makes everything sparkle just a little bit brighter. I even watched Dave interact with other customers, and it’s clear—this guy loves what he does, and it shows. So, a huge thank you to Dave and his team! I guess I’ll just have to find another excuse to buy more jewelry—if only to experience that top-notch service and friendly smile again. Highly recommend checking them out!

Ernesto Cervantez To whom it may concerned I’m writing to share a disappointing experience I had while picking up a bracelet I had purchased at your store. When I arrived, I was assisted by a staff member named Melanie, whose demeanor made me feel unwelcome and uncomfortable. She commented, “Next time you can go to the other section to pick up,” and rolled her eyes, which felt dismissive. When I mentioned I was told to pick up the bracelet around 5 p.m., she replied, “That can’t be — we have bracelets ready around 4 or 6,” then walked off to look for the item. The tone and attitude made me feel like I was an inconvenience rather than a valued customer. I understand everyone has off days, but when customers are spending $100 or more, we expect at least a basic level of courtesy and professionalism. I left the store feeling uneasy about my purchase — not because of the product, but because of how I was treated. I hope this feedback is taken constructively. I’m sharing this in the hope that other customers will have a more positive experience in the future. Please speak with Melanie about maintaining a respectful and welcoming attitude with customers. Thank you for your time, Ernesto

Shelby Benigar Brittnay is seriously one of the sweetest people I’ve come across! She is incredibly personable, and such a delight to have a conversation with. She was able to fix an anklet I got in Hawaii that posed a little bit of a challenge, and I bought a piece of jewelry while I was there that I love. If I ever get more permanent jewelry locally it will definitely be with her again! Thank you so much for such a pleasant visit.

Cameron O’Dell Oh my goodness, they’ve been amazing. From when we got our engagement ring to needing it fixed it has been an amazing experience. Absolutely love them. Cheri, made the process easy and simple. My wife Jennifer loves her to pieces! Please come here for all of your jewelry needs!

Peyman Jo Beautiful, durable, timeless jewelry that never fails as a gift. You can never go wrong with James Avery. Here are some of the pieces I bought my wife, which she says are her favorites. They have a great variety and jewelry pieces for all occasions. I love how they are constantly introducing new pieces to their collection. The staff at this location are very helpful and kind. I’ve had to make a few exchanges and never had any issues. Yes, they have jewelry for men too!

Jacqueline * Absolutely the most professional, genuine, and genius level of knowledge!!! Bill and Michele are so dedicated to each customer As if you are the only customer standing in the store! Their family owned business has such a whimsical warmth you just want to buy everything! Ha! The selection is exquisite! If in a rare instance what you need is not in store, they will create a hand crafted one of a kind piece for you or have it shipped within a week. You definitely want to buy and want the Jewels at Youngs Jewelry customer experience!