Katie Bonnell So I went in today to open a bank account. I was able to do mine with the manager of the facility. Instead of focusing on what we were doing she was helping everyone else then gradually getting back to what we were working on. Then towards that end after I done stayed that Im not familiar with this bank I really wasnt given any information everything was speed through. No information about online banking, if there is an mobile app no nothing. Also its not a huge deal or anything but anywhere else would give you a folder of some type to put your paper work in. Here nope your just handed this stack of papers along with little ones that could fly away as soon as you step outside. She really didnt explain everything they had to offer either so it wasnt a pleasant experience. Im not impressed and would not recommend due to poor customer service.
Brandi Kenemore Love thos bank! I have been with them for a few years now and the staff is always very friendly. I have moved to Corpus Christ but I still bank with them and have never had any issues even being out of town. Thank you Western Bank for making banking easy!
Kristin Hernandez These people are amazing! Miranda and Chris took such good care of us! I can not tell you how kind and patient they were! Miranda was always in contact with us, timely and gave us great help with whatever questions we had. She went above and beyond to get us what we needed! Everyone was always professional, warm, and friendly. Definitely use them!