Brightway Insurance, The Cruz Agency - Pearland (TX)

Donetotruss transpo Ms Tammy, Cassandra, & Karen were awesome with customer service. Ms Tammy gives excellent customer service with budget friendly choices. I Def recommend you shop for you insurance needs here.

Steph I had an amazing experience working with Shelby! From the very beginning, she was incredibly polite, patient, and kind. She took the time to really listen to all of my questions, and there were a lot! Even when she didn’t have an answer right away, she made sure to research it and always got back to me with the information I needed. Her knowledge and professionalism gave me a lot of confidence throughout the process. What stood out the most was how personable and down-to-earth she was—I never felt rushed or like just another client. She explained things clearly and made sure I truly understood every step. It’s rare to find someone who genuinely cares, but she absolutely does. I felt supported and well taken care of the entire time. I highly recommend her to anyone looking for an insurance agent who goes above and beyond. Thank you Shelby, you are awsome!

Tommie Esters Jessica was very nice and courteous. She quoted me a very great price and the policy was ready in no time. Would recommend her to anybody.

Charles Gabriel My wife and I met with Mike Bauer this afternoon (10/29/2024) for a scheduled annual review on our Medicare Supplemental Insurance and Prescription Drug Plans. Mike is an extremely kind, patient and professional individual who represents his client base and organization extremely well. During our review, he took the time to present and explain the overall background of our focused plans and all aspects of any planned or implemented changes. He presented the pros and cons of our plans and potential alternatives considering costs and levels of effective coverage. Overall we were very satisfied with the review and timeliness of the review.

willetta davis I love L.A. Insurance. They made it so easy to insure my second car!! Ms. Iris help me to find the lowest rate. Thank you so much Ms. Iris. You are Awesome!!

Micky Elder I cannot recommend Tower Insurance highly enough! My experience has been nothing short of outstanding, primarily thanks to my agent, Brendon Boyd. He is hands down the best agent I have ever worked with. From the moment I reached out, Brendon was incredibly knowledgeable, attentive, and genuinely concerned about helping me find the best insurance solutions for my needs. He took the time to explain all my options and ensured I understood the details, making the entire process seamless and stress-free. Brendons exceptional customer service and commitment to his clients truly set him apart. He goes above and beyond to ensure that I feel supported and valued, and it’s clear that he genuinely cares about his clients. If you’re in need of insurance, I strongly recommend reaching out to Tower Insurance and asking for Brendon Boyd. You won’t be disappointed! Ms. Micky Elder

Susan Allen Excellent communication, asks questions for a customized estimate, good follow-up and local Pearland insurance agent!

Donald Alexander Working with the Williams Family Insurance has been a stress free experience and I would gladly recommend them to family and friends. I had an unfortunate mix up in regards to my homeowners insurance and my mortgage company. Melissa contacted my mortgage company herself and got everything sorted out. I’m highly pleased. Casey was a huge help as well.

Alfredo Tinoco I switched from a bigger company and couldn’t be happier with my choice. The rates are great, and they really make you feel valued as a customer.

Laura Montalvo Jorge Alvarado helped me get a better rate on my car insurance. He was polite and very professional. He went over my coverage and suggested other products available to me. I am very pleased.