Michelle Johnson I went here for the first time today because it had such great reviews and such a high rating, and I expected to have such a great experience but unfortunately, that was not the case. Although the nail tech was extremely sweet and courteous, and had great customer service. Unfortunately, my nail experience was horrible. First of all, I am diabetic, and I made that very clear, but after I was cut the nail tech continued. I kept explaining that I needed to wash my hands because I was diabetic and I needed to attend to the wound as soon as possible. The nail tech kept insisting, I wait. Long story short, I left with two cuts, bleeding, and what now looks to be an infection. The worst part is, I was still charged despite the terrible experience. Aside from numerous cuts, my nails look the worst that they have ever looked.. I am so sad because the reviews were so great and I was expecting to have top-notch quality. I would like to reiterate the nail tech was really sweet and had such great customer care, but unfortunately this happened and I should not have been charged, but I was. My nails also have gaps and are going at a strange angle. Overall, I am very disappointed with how my nails look. I’m going to have them removed immediately somewhere else.
1 /5
Jessy L. I hesitated for a few days before posting this but I don’t want anyone else to have my experience so I decided to make this review anyway. I don’t normally do reviews but this situation was new to me and I feel it necessary to share. I’m new to Texas and have been getting dip manicures for some time now. I went online and saw this salon was close to my new home and had a high rating. The customer service is top notch. Truly. But unfortunately the skills of this particular tech were very poor and lacking. I asked for an oval shape on very short nails and what I got was almond. The color is good.
I consulted with one of my friends out of state who does nails and she said that you can’t do almond on very short nails because you’ll essentially be shaving the persons skin off on the sides. And that’s exactly what happened. The gentleman was filing my skin off and I left with several cuts and messy nail beds. It hurt a lot once he got to my right hand but I knew it was too late at that point. He did ask if I was okay after but I am shy and non confrontational and I felt that at that point I was just ready to leave and call it a loss. I did not speak up and I should have. I regret it now but what’s done is done. I just believe that this nail tech needs training. Again, he did notice and apologize but the damage was done regardless.
My suggestion would just be to get your nails done with one of the ladies in the shop or maybe just ask for square and no I don’t know his name. Perhaps the gentleman should just stick to toes until he gets more training or maybe a refresher.
1 /5
Janell Rivas I came to this nail salon hoping for a great relaxing time and I got it! Diana was great the place is very clean, quiet, & a great atmosphere overall! It is hidden in a shopping center but amazing inside! I got a pedicure, Diana was very gentle and kept asking if I was okay! In the past Ive never had a nail tech so kind & sweet! Definitely found my nail place!
5 /5