Joanna Harrison Brittany is a blonde genius! There is no one else I would trust my hair to. The salon is equally as amazing. Everyone here is kind, happy, and friendly. The salon is also extremely clean and inviting. 5 stars all around!
5 /5
Kristen Met with Emily for my first ever hair appointment and left so pleased! I’m a natural blonde who gets darker in the winter, and was looking to brighten it up a bit. Emily does a great job with funky colors but she also does an amazing job with blondes. I left looking brighter and natural, had received compliments minutes after leaving the salon. Her prices are reasonable and she was easy to chat with the whole time. Would definitely recommend her
5 /5
Emilia Schreibmaier I got my hair done by Erin this week, and all the hairstylists were very friendly. I asked for a dark ashy blonde with light blonde chunky highlights. My hair turned out pretty much brown with a few blonde highlights that are only visible at the top. I had a consultation, where I was told a price estimate and what procedures will be done, without being told that it might require multiple sessions to get to the results I wanted. When I adressed that I was unsatisfied at the end of my appointment, I was told that it will need 1-2 more sessions to get there, that "they thought it would lift better", it might get lighter over time, etc. I thought it was a bit unprofessional to not give a client realistic expectations beforehand. Then I was told I can come back in 4-6 weeks to get it fixed, without any discount or an appointment sooner. I dont think the stylist did a bad job or that it was necessarily their fault. I was just disappointed in not being given realistic expectations beforehand and the way my unsatisfaction was kind of ignored.
3 /5
Jacqueline Bollenback I was really looking forward to my appointment at Whistle and Sway, but I left feeling heartbroken and disappointed. My hair was mid-butt length. I had been growing it out for years. It’s always been a feature I’ve taken pride in and felt was a defining part of my identity. During my visit, I asked for bangs and a butterfly cut—to add some volume while keeping as much length as possible. I even showed the stylist pictures to make sure we were on the same page. She reassured me she’d only need to take off about half an inch and showed me the first cut, which seemed fine at the time.
As she continued, though, I started to notice she wasn’t giving me a butterfly cut but regular layers instead. When I brought it up, she said this style would work better for my curly hair. I trusted her judgment in the moment, but looking back, that was when I first started to feel uneasy.
When it came time to style (I had an event to attend right after), she diffused my hair for only a few minutes, explaining that she wanted to “avoid frizz.” Unfortunately, my hair was still wet and fell flat, so I didn’t get to see how the cut would look once fully dry and shaped. I also didn’t leave with styled hair, as I had originally expected.
The hardest part was when I finally moved my hair to the front and saw how short it was. My once mid-butt-length hair now reached my breasts. YEARS of growth were gone in an instant. I mentioned how short it was, but she brushed it off, saying it was just “shrinkage” from styling it curly. That wasn’t true—my hair was still wet.
I’m truly devastated about how much length I lost and the experience overall. I’d expect this at budget chain, but not a high end salon with such promising reviews. I hope this review helps others set clearer expectations and that the salon takes this as an opportunity to do better in the future.
1 /5
Lauren MacPhail What a great experience with Brittany! I just moved from Nashville and have been looking for a Davines salon. Brittany took the time to listen to what I wanted, while respectfully making recommendations. Super personable, didn’t push product, and was just really fun to be with during my appointment. My color and cut were exceptional! I am so happy to have met her and come back to Whistle + Sway for all my hair appointments!
5 /5