United Sports Academy Ninja Nook - Mayfield - Mayfield (PA)

5 /5 Jessica Nolan: My kids (9 and 11) love it here. Theyve attended special day camps and birthday parties. We also had my sons party here last year and it was a hit. As another reviewer mentioned, there is no/little time between parties which can make things hectic. If they added a 30 min buffer that would go a long way to easing the stress of set-up and take down. Staff are mostly young people but very helpful in my experience. True rating would be 4.5 stars.

4 /5 Barbie B: We were here for the open gym. My kids had fun at first, but got bored quickly. I dont like the fact that the seating is all upstairs. You can hang around downstairs and watch your kids, but there isnt really anywhere to sit. I am disabled and unable to stand for long periods, so lack of seating on the main floor was definitely a negative for me. There are no vending machines, so be sure to bring drinks. Restrooms were clean. Parking was easy. Friendly staff.

1 /5 Paige Della Camera: Sharing this here in case it helps others decide whether to book here or not. I originally shared this with Ninja Nook via email and never received a response. "Weve been to parties here before and had a great time, so we were very disappointed when our party was handled so poorly. When I initially booked the party, I was told I could arrive 15 minutes early to bring in supplies/set up the room. I arrived at 12:50pm and the party before us was in still in full swing. The staff had not even begun to clean up the room. The front lobby was a mess of kids and parents trying to pack up or just hanging around and chatting. After looking for staff, I found three sitting behind the front desk on their cell phones. When they finally acknowledged me, I asked if there was an additional party room I could set up (thinking maybe there was more than one). By this point there are now guests for my daughters party arriving as well and were all just standing in the lobby awkwardly. The staff said the other party was still in the party room. I explained that I had booked for 1-3 and wanted to be able to get in and set up. The staff said they dont even start cleaning the party room until 1pm so we wouldnt be able to get in until after that. She told me to tell the guests to get socks for their kids and leave their belongings in the lobby. The same lobby that countless other families were currently occupying. The staff wasnt done cleaning the party room until 1:15. During the party, several parents came to me and complained about the lack of engagement by the staff. Aside from the one staff that was actively helping with the rock wall, the others couldnt be bothered/were on their cell phones. I didnt expect them to babysit the kids, but at other parties at your facility the staff showed the kids how to use the equipment or came up with games. You made $450 for 2 hours. Plus you had 2 other parties that day as well. For that kind of money, I expected much better quality and to at least have access to the facilities I was paying for during the times I was paying for them. I was embarrassed and frustrated with your service. "

5 /5 Taylor Holt: Amazing place to test your skills, have fun, and train! They also have stuff for little ones as well. You gotta check it out!

2 /5 Chrysa Calafut: Absolutely would not recommend. We recently had our daughters birthday party here. Our time slot was supposed to be 1-3 pm, and we were called earlier in the week and were told we could arrive at 12:45 to set up for the party. We arrived at 12:40, however, there is only one party room which was still in use. They did not leave until after 1 at which point our guests arriving had to wait on the ramp just inside the entrance while staff cleaned up and brought our things in for our party. This was not a cheap space to rent by any means. I expected more. The staff on that day were all teenagers. There was no adult supervision whatsoever. It was very unorganized and not managed well at all.