Berkshire Asset Management Llc - Wilkes-Barre (PA)

Mason Hunter March of this year will be 8 years since my family and I have been banking with this specific location. One of the first teller’s I met was Diane Dekmar. She introduced the proper standard in banking. Honestly in the longest time I dealt with the national banks and they were always difficult to deal with. Unfortunately, she left a long time ago but Russell’s team with Kayla and formerly Jacob has continued to always exceed my expectations. They’ve been the most polite, knowledgeable, and professional group of individuals that I’ve ever met. I have always left more than satisfied.

Nora Rynkiewicz Worst place for banking needs! Charge 5$ monthly for online banking. Direct deposit payments on weekends or holidays held and not available until after w/e or holiday. Only 2 locations, one in Wilkes-Barre and Nanticoke. Also had my credit card hacked and was charged 10$ to replace card. Try Wells Fargo that make direct deposit funds available a few days earlier or PNC that has many convenient locations. Anywhere but here!!!