Edward Jones - Financial Advisor: Misti Reader, AAMS® - Steubenville (OH)

Michael Sutton Big Dean couldnt have been a nicer dude when setting up my business account. All the clerks are professional and courteous.

Crystal Burnsworth Never in the office when he needs to be. He only opens his office for 4 months out of the year. Nobody ever answers the phone. Even the local courthouse doesnt know how to get a hold of him.

Kenneth Eutsey Very professional, understanding and kind. They really do care about helping people.

Danielle Sandusky-Wilson Uniontown Location Thee absolute worst bank I have ever dealt with literally. The very first thing that I have not agreed with since opening is the fact that they put a limit on your very own money on how much you can spend per day but what sealed the deal for me is what happened this last week. July 17th I went into the bank to deposit money. I counted it at the counter then the teller counted it & said I was short 100 dollars. I said "Are you sure" she said "wait let me recount it" so she did & I was in fact not short. She gave me my receipt showing the amount I had & also my online banking said the same amount. An hour goes by & the teller calls me to say she took 100 from my bank because her counting was wrong... " Wait.. it was counted by me twice then by her twice & she gave me my slip stating just that. So I get upset about her waiting an hour to call me & tell me I was supposedly 100 short & just taking from my account without my knowledge or approval so I ask for a manager & she tells me one will contact me. Today is July 29th & I still have not got a call so I went in to see why. Again, They told me that CEO was looking over everything & someone would contact me. Well someone did .. the manager Anna & I was basically told "oh well the teller made a mistake .. Didnt you ever make a mistake?" So I got 100 taken from my account even tho it was counted 4 times.. yes 4 times & my receipt showed that & my online banking. I was always taught that the customer is always right but in this case I am right! I was so extremely upset & livid so the manager told me basically oh well close your accounts & go elsewhere! They also just went in and changed my deposit info from that day but thank god I already had a screenshot of what posted on the original date & what they changed it to today.. DAYS later! Obviously someone is lying for someone! Ridiculous! They are so unprofessional especially the manager! If anyone knows who I can talk to about this.. someone higher up then them please please contact me so they know this has happened!

Kelly Jacobosky The staff is friendly and professional. Any questions or concerns they were able to quickly answer. Ive never had a issue banking at TUFCU. I Highly recommend .

KER I love the new location, at the Fayette Plaza (near Ollies & Giant Eagle). Not just because its extremely close to my home, but also because its much neater. The wait times are still what theyve always been, thats not their fault - they cant help who comes in, when, or how complicated peoples transactions can be. SSA doesnt make the laws. Once I get to the window, often my visit goes quickly. One time I was given incorrect information from an SSA agent at this location, and my Ticket To Work liaison had to handle the matter because of that, but Im not going to hold that against the entire office. Usually everyone is nice & helpful, takes as much time with you as you need, and tries to get everyone in & out quickly. The seats could be a little more comfortable, considering a lot of disabled & elderly people go there, but otherwise its a nice, clean, quiet place.

desertmonsoon1 Customer of this bank for 25 years. They are a descent bank. However, consistently are a nightmare to obtain a new bank card from or withdraw larger sums of money. I often need new cards as they wear quickly. Checks are very expensive.