UHS Binghamton General Hospital - Binghamton (NY)

1 /5 Jennifer Quinn: shout out to UHS e.r staff for their only reception staff who chose to argue with multiple patients, being outright nasty for no reason other than disinterest. Also thank you to the doctors who refused to speak to me, or give me my medication that I have been on and am PHYSICALLY addicted to and then refused to speak to me on why they wouldn’t give it to me as withdrawals set in for the next few hours there to come. She also chose not to relay messages from said doctor to me because of her outbursts. The only staff for the hours I was there that was any help at ALL was security and a social worker by the name of Linda. Go somewhere else, these people don’t give a shit. What was already a horrible situation was made so much worse by the negligence and just outright disinterest of the staff. She also decided around 4:30 she was done despite the waiting room being full and people waiting on her for requests, as I was leaving she had her lights off and her head down napping.

5 /5 Robin Greenblott: I had a procedure at Binghamton General G.I. Lab. The nurses and the rest of the staff were Excellent!!! This is such a big difference from Lourdes G.I. lab. Dr. Marhaba makes you feel like you are his only patient. He was worth waiting for. Every employee at the G.I. lab has such respect for him and he treats them all so well. I am so happy that I switched from Lourdes!!!

5 /5 Dan Marcello: Although I can’t remember her name. The surgical staff did a fine job at Binghamton general hospital. Everyone was very pleasant and knew their job well. Even the high school student was polite and attentive of what he was learning. Thank you to Anastasia and Parker Gennett. Job well done on my foot.

5 /5 Beth McGee: I am happy with the service I received at Binghamton General for my procedure. The professional staff at the hospital kept me informed and answered all questions I had before, during, and after the procedure. They were very patient as I opted to have no sedation and they welcomed that choice and did not judge or seem inconvenienced by that choice as other surgical outfits have in the past. I appreciate their thoroughness and professionalism. I felt safe and in good hands at all times.

3 /5 Faith Patrick: My experience at Binghamton General Hospital this last Friday, February 7 was kind of a mixed experience. As I walked in with my husband and toward the registration desk or informational desk, whichever it may be there were two security officers leaning over and hanging on the desk in front of us chatting away, nonchalantly with the two people behind the desk. Once they realize we were standing there, they got up and moved so that we could move forward to the desk and treated us like we were in protruding on their personal discussion. The Security guard who was taking our information of where we were going was arrogant. We then went to registration and got a rather lukewarm reception from the girl at the desk who seemed like we were annoying her to have to work. The first impression of the staff when arriving at The time we were told to be there is that everybody is miserable working at that job at the hospital. We then went upstairs to the waiting room and checked in. We were told to have a seat and somebody would be with us soon. We very clearly saw the sign that there were number of doctors doing procedures That day and people may be called out of order. However, after sitting there for over an hour, and the person that was at the front desk, leaving and closing the door And seeing numerous people coming in after us and being called before us, I checked to see why we were waiting for so long since my procedure was scheduled for 12:30 pm. It was then 12:45 And I was told that I would be next to be called once they had a bed available. Another 15 minutes went by before I got called in to the room to be prepared for my procedure by a nurse. After the standard questioning blood pressure IV started I waited for approximately another half hour before being taken to The procedure room. The staff in the procedure room was professional introduced themselves politely and started to prepare me for the procedure. Dr. Malik came and spoke with me and was very personable, calming and helpful. I can only say that I wish that there was more communication prior to going in to having that procedure done while I was waiting for so long in the reception room and not being informed that there were may have been some kind of delay. My biggest thing is communication and when you’re in the hospital for medical procedure to be done, your nerves are on end as it is. Having to wait and not have any information or anybody at the front To me is unprofessional.