1 /5 Billie Carroll: Star rating: zero - 0.
Service asked : Pedicure and manicure.
Total changed amount: $80.00
Summary:
I sat in cold water for 30 minutes while I waited for a nail technician to be available. Once, one was available I picked a basic pedicure $35.00. No skin was removed from my feet, no hot towel, no massage. Originally I asked for a gel pedicure but when the nail technician was removing the nail polish she tore layers of my toe. Resulting in them being to Tinder to put gel on top of them. I went to regular nail polish and they use a piece of paper to dry my feet. They have foot dryers but refused to offer them so you only gel services. After my pedicure is done I noticed there is still dead skin on my feet, clumpy nail polish on my feet. I told the owner he said my feet are free. Also as for my nails I had a full set on them . they refused to let me take off my nails naturally(soak). They ran a nail drill over my fingernails resulting in them being extremely tender and me not being able to put a fake nail on them. Then I was forced into acrylic overlay on my nails. While I was receiving the services for my nails I was asked to pay for all of the services prior to completion. I spoke to the owner Tim about my pedicure not being completed such as: dead skin still on my feet, clumpy nail polish, salt still on my legs due to the fact that the technician refused to use hot rags during my service which that is included. Upon check out the owner Tim stated I didn’t have to pay for my pedicure. But I would have to pay for my nails. Upon checking out he charged me for my feet and nails=90.00 then took off $10 on the service and thought that that was acceptable. This is how they handle business I spoke with the owner. He refused to refund me. Run while you have the strength. Oh and the nails were awful too. I will be reporting them to the better business bureau.
