Orange Regional Medical Center - middletown ny 10940 - (NY)

Ciara Brock I had a wonderful experience at this healthcare facility! The staff was incredibly kind, knowledgeable, and communicative, making me feel welcome and comfortable from start to finish. Although I waited in the room for a little while, the staff and doctor made it worth it. The doctor was attentive, took the time to answer all my questions, and provided clear explanations that gave me confidence in the care I was receiving. It’s clear they genuinely care about their patients’ well-being. I’m grateful for the excellent care and highly recommend this place to anyone looking for compassionate, professional healthcare!

Jane Murphy I am currently sitting n radiology with my 85 y.o. Aunt. Her Nephrologist ordered an ultrasound. The receptionists are dismissive, going so far as to huff when you ask questions. We cannot get an estimate on a time frame and we’re told, lunch is at 12. I realize that we did not have an appointment but the level of care here is deteriorating rapidly. Staff is new as they n brand new in many areas. They obviously have a lack of training and empathy. Choose somewhere else to take your family.

Arquelio J Vega Dr. Ahn is the best! Hes been taking care of my eyes for a good while now, and when these cataracts left me no choice, Im glad it was him. The difference is night and day (sorry for the pun), I can see so well its like being 16 again!

James Joseph Dr Hexter and the rest of the staff here really go above and beyond to keep you at ease even in tough situations. Every time I go I’m always greeted by such happy and warm people. They know who I am and always ask how all my pets are doing. I can’t recommend this location enough. PS Cheddar says hi!!!

Kenda Carty Incompetent

Mary Bonner They changed hands and what is happening now is absolutely criminal. You cant get anyone in the phone. You cant get a medication refill. You cant get through to radiology. I have the best doctors there, but these cuts and changes are going to cost somebodys life. Staff blames the new computer system but you cant tell me there was zero training prior to the start of it. There are long lines to check in. The scanners are unplugged so why are we being bothered to preregister for an appointment. And forget about getting an appointment.... Everything is booked solid. Things sure have changed - for the absolute worst. This is the stereotypical takeover of a great medical center by a corporation looking to make a buck by cutting services, staff & care.

Lisa Schreffler My mom’s visit with the doctor. He was incredibly nice and relatable. Very down to earth and funny. If you’re looking for a stuffy doctor this is not your guy. When he spoke he spoke to both of us. It was a very pleasant visit. My mom was worried that she would get someone she didn’t connect with. When we left she was so relaxed and happy with the doctor. I would recommend him to anyone.

Audra S I dont typically do reviews of doctors. However, I am not sure I can even put into words how thankful our family is for Dr. Maghsoudlou (aka Dr. Mags)!! He LITERALLY has saved my fathers life at least 2 times!!! He has been treating my dad for Parkinson’s, lewy body Dementia, Parkinson’s Dementia, seizures, etc over the past 2 years. Dr. Mags saved Poppys life when he had Encephalitis, infection in the brain. The other hospital doctors stopped treatment that was working! Treatment that Dr.Mags had started. And 2 days later Poppy was back to being hospital & bed bound. The treatment was restarted after we got ugly at the hospital. And Dr.Mags did orders from home to restart the treatment. Poppy was discharged home 3 days later!!! If it were left to the other doctors he would have died from Encephalitis being untreated!!! He has come through for us on multiple occasions during hospital stays!! One time upon hearing Poppy was in the hospital, Dr.Mags showed up in his hospital room within 30mins!!! Other times if he cant physically get there, he made himself available for phone consult with the other doctors. And would enter orders & medications from wherever he was. Dr.Maghsoudlou may seem rushed at times, but he isnt really. I truly think that is just because his brain is just going so fast taking in all the information, including what he is physically seeing and thinking of possible causes & this treatment plans. He is very quick thinking. Our family will forever be grateful for the care Dr.Maghsoudlou provided & provides to Poppy!! He is intelligent, knowledgeable, caring and available in the times we have reached out in need! Anyone would be lucky to have him as a doctor in their team!!

Tiffany S I love that I can have all of my specialties and my primary all here in one place and able to work together! I think this place is great. Plus the MyChart makes everything soo much easier! The facility is very nice and I never have issues finding things. All of the doctors I’ve met here are wonderful and at the top of their game!

Brianna Best From check in to picking up our daughters medication was 30 minutes. I cannot say enough good things about the check in staff, Jessica the RN, and NP Nicholas Acierno. Our toddler has a fear of anything medical and they were all so patient. Its hard having a sick kid and having great/understanding staff makes all the difference on a holiday weekend. Each and every time we are blown away with how great your urgent care staff are but today really stood out to us. Thanks again for helping our peanut feel better!