5 /5 Tyler Bluder: Not sure why all the negative comments/1 stars, but our experience was exceptional. I’d give 10 stars if I could. My son was brought in on a referral from another hospital without a pediatric surgeon at 4am for an emergency appendectomy. We had a room right away in triage and then to the family room shortly after. He was squeezed into an early surgery and out by 9am. Everyone from the nurses, RNs, Doctors, and even the housekeepers were amazing. We were extremely skeptical from reading the reviews before we arrived, but our experience was amazing. Our room even had two pull-out beds and a bathroom with a shower that we could use (much needed after being up for over 28 hours at that point). Just bummed we missed Josh Allen visiting by about 12 hours. If you’re coming here for emergency surgery, rest assured your experience will be nothing short of amazing. Huge thank you to all the staff for going out of their way to support us!!
Last note is the food. “Room service” for the patient is ACTUAL FOOD and not the typical hospital food. For the parents/guardians, there is a deli on the second floor that was great and across the street in Buffalo general (I think that’s what it’s called) is a Tim Hortons. It’s just a short two minute walk away and on the second floor also.