Nails By Yan - New Hartford (NY)

1 /5 Jessica Louch: Called on Tuesday after leaving a message Sunday about getting in on Tuesday for a pedicure and scheduled two pedicures for Friday instead because my call was not returned. My mother drove an hour to get the pedicure with me and this is not the address anymore. I called back to see where she was located now and was told that someone else had called and cancelled my pedicure for two. Different name for the appointment and wasn’t told where the new location was and was told she could not accommodate us either. I have gone here a few times with no issues but will not return after this.

5 /5 Lily Sklar: Such a lovely experience! Very courteous and well-priced. My nail tech truly took her time and went to great lengths to make sure my ombré gel nails turned out the way I wanted!

5 /5 V V: This salon is truly a hidden gem. I drive well over an hour just to get my nails done here. Both Yan and Nathalie do such incredible work, and always go out of their way to make each client feel very comfortable and relaxed. I had an extremely difficult time finding a salon that knew how to properly do ANC. Then I found Nails By Yan. Yan and Nathalie are extremely talented.Their ANC manicures always come out looking very natural (at the previous salons I visited, the ANC was always layered on too thick and never properly filed down).They also do an incredible job with pedicures. They always take their time and make sure that each client is happy with the results. And they always give out so much great (and free!) advice on the best way to take care of nails. I truly cannot say enough great things about this salon and I will never go anywhere else.

5 /5 E B: Easily the best manicure experience I’ve ever had, they were very respectful and professional and consistently checked to make sure I was happy with how it looked and that they were not hurting me. I even asked them to change the color after they did one nail and they were so understanding. My nails looked amazing! Such a good price too

1 /5 Molly Duda: This was one of the worst nail experiences Ive had. I came to get nails done for my wedding and walked out disappointed. Dont come here if you expect your nails to look flattering. I came there with a gel polish already on, but instead of soaking my nails off, or explaining what she was doing, she started picking the nails off with a cuticle trimmer leaving my nails peeled. Because this is what she did my nails were rough and bumpy and she told me that I cant put a light color on. I told her it was for my wedding and I only like light colors and she continually asked me if I like deep colors so she can cover up the mess she made. I then showed her the pictures of what I wanted and she responded "aye aye aye". It was a sheer nail with a pearl colored tip, she said she cant do anything like that. I then showed her a picture of a french with a few of the dot flowers and she asked if I told the person that I asked for a design because she can not do this (I did not but ive never seen a nail tech that cant do the dot flowers). I then showed her 2 more pictures and she could not do anything because of color or skill. I then settled for a french and it was uneven and the tip was thick so I just went with a pink nail because a french was apparently too complicated. On top of having no skill she made my fingers look short and stumpy with how she filed the nails down and my hair is getting caught under the gel to top everything off. Additionally, I was supposed to get a pedicure and I just left. Her question after all of this was "do you still want a pedicure." Obviously she didnt want to do it, and I wouldnt let her touch another nail again. I trusted all of the great reviews and regret this decision. Maybe the other nail tech is the one that gets the great reviews.