Oscar Nails
Tina (SleepyQueenTina) $38 for simple gel mani with heart stickers. I got what i asked for, it was fine.
3 /5 Sherri W: I really regret leaving this review because I wanted to be a regular customer, but unfortunately, I wont be. First, I do think John and Kim are good people. However, there seems to be a disconnect. I visited three times, and on two occasions, John did my nails. The first time, my thumb was a bit crooked, but I realized on my second visit when Kim did my nails it was corrected and my nail shape perfected.
On my third visit, I saw John again, and more than once, I mentioned that a few nails were crooked. He was adamant they werent, but they clearly were. What was particularly disappointing was that by day three, my nails looked old and most werent shaped properly (see attached photo). I reached out via Instagram to express my dissatisfaction, and the response I received was, "Im sorry for not satisfying you." While this could have been sincere, I believe more could have been done, such as inviting me back to fix the nails. This is the kind of customer service Ive received from other nail technicians in the past, but unfortunately not here.
By day seven, I had lost two nails. I was really upset about this—no one wants their nails falling off when theyre overseas and haven’t even had them on for long.
There are too many nail salons out there for me to settle for poor customer service and to be told nothing is wrong when its clear that something is. Additionally, I dont know if Kim is aware of this...
