Julianna Salon in Rochester - Rochester (NY)

5 /5 Trishala Chaudhary: If youre looking for a salon that combines exceptional skill with genuine care for their clients, look no further than Julianna Salon. I came to them in crisis mode after receiving a terrible haircut elsewhere that left me looking like a mushroom head – uneven layers, wrong length, badly shaped, and completely different from what I had asked for. With a wedding to attend, I was desperate for help. From the moment I called, the experience was outstanding. Colby, who answered the phone, showed incredible empathy and went above and beyond to help me. Despite my tight timeline, instead of turning me away, he worked behind the scenes to find a solution. Enter Anna, who graciously agreed to stay after hours to help salvage my hair. What impressed me most about Anna was her combination of technical expertise and honesty. She took the time to explain what could realistically be done with my hair in its current state, while still working to get as close as possible to my desired look. Her problem-solving approach and attention to detail were evident as she reshaped and layered my hair, transforming it into something I could feel confident about again. The level of service I received has earned them a loyal customer. If youre considering a new salon, I cannot recommend Julianna Salon enough. The care, expertise, and willingness to go above and beyond demonstrated by Colby and Anna are truly exceptional and reflect the outstanding quality of this establishment.

5 /5 Melanie Andersen: Had my hair cut with Melda and I absolutely love it. She did an amazing job. She explained all the products she put in, and styled it beautifully.

5 /5 Anna McClanahan: Sumayyah did a great job coloring and cutting my hair! I had three different colors and she matched my natural color perfectly. The pricing was also cheaper compared to other cuts I’ve gotten- and I got more out of it. Sumayyah was incredibly nice and knowledgeable. She explained everything she was doing, asking me questions about my routine, and giving me advice throughout the process.

5 /5 Julia Merante: Alyssa was very receptive, patient, and imaginative during my haircut. She was conscious of timing while not rushing, and it was apparent that she was actively listening to my vision. She took it step by step and checked in along the way, which was very important to me as i chopped off 10+ inches of hair! Julianna warmly checked in as well.

5 /5 Sarah Field: Ive been going to Colette for almost 2 years now for highlights and color. She is simply the best at what she does. I recommend her and Julianna Salon to all my friends. Everyone at the salon is so nice and welcoming.