House Of Nail Spa 1 - Brooklyn (NY)

1 /5 Lesly Angel: I wanted to express my deep disappointment after my recent visit to your salon. When my sister and I walked in, the place looked clean and professional, which gave me high hopes. However, the moment we were directed to the nail technicians, the experience quickly turned sour. I greeted them politely and asked to see their gel book. Immediately, the technician started emphasizing that French tips would be more expensive—$10 extra for gel and $10 more for French, and she repeated this multiple times in a tone that felt condescending, almost as if she was questioning whether I could afford it. I reassured her that it was fine and proceeded to ask for gel pedicures with French tips for both myself and my sister. Once seated, she continued to repeat the price increase, which made the situation uncomfortable and frankly, offensive. It felt like I was being judged or singled out. Then to make matters worse, the French lines were poorly done and not up to the standard I expected given the extra cost. At the end, I paid in cash and was reaching into my bag to leave a $5 tip despite my disappointment. Before I could even hand it over, the technician said “No tip? You didn’t tip the other lady. You need to give a tip.” In my opinion, tips are earned, not demanded—and certainly not before I’ve even had a chance to give one. Her behavior was aggressive, inappropriate, and entirely unprofessional.

5 /5 Paige Frankel: Came for powder manicure with chrome finish. They did a beautiful job. The chrome color I wanted was missing or ran out, and they worked hard to create a similar color for me (testing all of their chrome colors over various base colors — insane service!!) I’ve also had bad experiences in this area so Im psyched to find a place i love!!

1 /5 Migdalia Martinez: If I could rate this less than 1 star I would. I went there got the Gel like she suggested so it could last longer (started chipping the night and day after I got them done) went for a replacement she made me tip again. And now a week later they are coming off fully. THE NAIL IS COMING OUT COMPLETELY! I got Tips, SNS and Gel. Explain this!

1 /5 Ipek Sen: I was charged 70$ for a basic gel manicure (not hard gel, no nail art or anything) which they advertise for 40$. When I was surprised, the owner told me it’s 20$ to take off the powder off my nails (they advertise gel soak off for 5$ and powder is the same thing) and 10$ for almond shape. The manicure was just okay, not bad and not the best, but you can certainly tell this is not an honest business. It’s usually 5$ for shape and 5$ for a soak off but the owner decided to tack on an extra 20$ because she felt like thats what I should pay. This was not a 70$ worth of service.

1 /5 Lauren Sullivan: Unfortunately, I had a negative experience here. I went in for a pedicure and looked down at my feet to find them cutting deeply into the sides of my big toenails. I’ve had expensive surgeries on my toenails to prevent ingrowns, so to see them cutting into my nail bed without asking my permission or preference was extremely thoughtless and painful. If a nail is obviously maintained and cut in a straight line, why chop into the flesh without first asking? This was months ago and I’m starting to feel pain from them growing back improperly. There was also a complete lack of customer friendliness and consideration for my waiting time. It’s crazy that I chose to go to this one instead of the many others in the area, and unfortunately, I’m still regretting it months later. If you’re looking for friendly, painless service by technicians that actually ask questions and listen, you’ll have to go somewhere else.