Guthrie Cortland Medical Center - Cortland (NY)

1 /5 XAvion Irons: This hospital is probably the least efficient hospital I’ve ever had the misfortune of needing to attend. I’ve visited several times on my own but today was what truly upset me when I visited with my fiance. She is pregnant and we came here after her normal care provider suggested she gets checked out at the local ER (we go to school at SUNY Cortland, so unless we travel to Syracuse or Ithaca, this hospital is our only option. What concerned me the most wasn’t the lack of urgency or poor organization of rooming (constantly moving us around the hospital), it was the fact that no one had written down any information that my fiance gave them. She was forced to remind care providers several times that she was pregnant and had to ask several questions surrounding a medicine they were going to give her before they realized her normal prescriptions conflict with said medicine. It’s clear that the priority here is not the safety of patients, it is to get you in and out as soon as possible. Which, even with that, you’re looking at a 4-8 hour visit because the staff is more concerned with socializing than the health of their patients. I can say with certainty that I will not be returning and if I ever need care in this area, I’ll be making the drive to Crouse Hospital in Syracuse.

1 /5 Franco Valentino: Came here for a buddy of mine that had a problem, went to the ER. Front desk lady and nurses were so kind , but I personally feel like nobody knew what they were doing. We were left in the room for like 2 hours with no answer and nobody checking in. I understand it was late and possibly busy but still it shouldn’t take this long. Honestly next time I would save my time and money and just walk off whatever injury it may be then come here.

3 /5 Eric Godiers: After seeing the ER packed inn the afternoon of my visit, I returned at approx.10 PM that evening. The ER was still exceptionally busy and I was seen after a lengthy wait. After being triaged I was placed in a chair. After another, shorter wait I was seen by a doctor, After explaining the reason for my visit, the doctor suggested a treatment to which I agreed to. After the treatment, I waited for a period of time to see if my situation woukd improve. It did not, so feeling that the amount of people in the ER and wait times would be difficult for me continue to wait so I left.

5 /5 Cory Sara Keeney: I was at Guthrie for 3 days between labor and delivery and maternity. I have zero complaints on how I was treated by the nurses. I always have been self conscious but I didn’t feel weird or uncomfortable while there in very vulnerable conditions as one is during and after giving birth. I was treated with kindness and respect the whole time and I felt the nurses were caring and knowledgeable and answered any questions I had. all my nurses were fantastic but there were a few that really stood out like Marietta, Bri, Wendi, Abby and Kerrigan (the student from Boces). The nurse supervisor took the time to ask us about our stay and ensure we had no complaints. I can’t even complain about the hospital food. If I were to ever give birth again, I would be comfortable going back to Guthrie. Please keep hiring wonderful nurses, and give them a huge pat on the back. It’s not often I write good reviews, but they deserve the praise.

5 /5 Cathy Mullarney: This was my first visit to Guthrie Cortland, and staff were very helpful in guiding me to the part of the facility I needed. Once I reached my floor, several well placed signs made it easy to find my doctors office.