1 /5 Layla: I believe some staff members here are extremely prejudice to say the least. After 4 appointments, each one worst than the last I decided to never return. If you are black, expect subpar and inconsistent treatment/work. They do not value or treat customers based on customer character or on how well you tip. Quality and service is based on SKIN. In 2024 I can’t wrap my mind around it. It is very transparent they seem to only care about how the white customers feel. Even though I tip more, I’m always on time and I am very pleasant. The girl at table 9 has the potential to do 10/10 work but has fell short a few times. Her husband Ben deserves 0/10 for the last appointment I had. A simple overlay with gel polish. It was sloppy, uneven, thick beyond belief and downright offensive. The photos were taken 15 minutes after my appointment. They look far worse in person. Ben, you should be ashamed of yourself. On the plus side, I ordered a nail kit from Amazon and I’ve added Acrylic nail work to my list of hobbies. DO NOT recommend Exotic Nails. I’m taking my experience to social media. Hopefully you all will have a staff meeting and improve.