Duke Nail & Spa - New Hartford (NY)

1 /5 Krista Darling: Most of the time I have a great experience but today was a little different… I got there at about 12:20pm and sat in a chair waiting for a technician. No one even wrapped my nails. Nobody told me how much longer it was going be. I sat there for a full 40 minutes and watched two other people walk in and get serviced before me so disappointed, especially on a Sunday. They should be better staffed or only accept appointments and no walk ins if they can’t handle the volume.

5 /5 Leigh Ann Dillon: The very best in the area. They do my nails perfectly every time. The staff is professional and respectful. The atmosphere is peaceful. And owner cares very much about customer experience. Thank you Duke for doing a great job every time. I will never go to another nail salon! If you are in New Hartford, Utica, Mohawk Valley, Washington Mills, New York Mills, Rome and need your nails done perfectly, go to Duke.

5 /5 Briana Moriarty: I’ve been going to Duke Nails for years now and the service and staff are both incredible. I’ve done gel polish, gel dip, and gel X and love all of them. I recommend making an appointment as they do get busy. I’ve never been unsatisfied with any of the services I receive.

5 /5 Nathaly Quezada: I like lhamo very much. Everyone should go to duke nail to find lhamo. It was a very good experience. I got a brand new nail. Viviana gave me a strong foot massage. I had a very comfortable and relaxing time.

1 /5 Kristina Scerbo: Myself and daughters went I got a gel manicure my 2 daughters wanted gel dip. I used to go there many years ago and I believe the massage was included in the price of your service so when he asked for a massage I said sure. I was done within an hour , my kids were 2 hours, no gel dip my one daughter said her nails were paper thin my other daughter her nails fell off by the end of the day. Called them said to come back, we did, the guy at the desk was very rude laughing saying no they are not lose and when we first cashed out told my daughter how much to tip her lady and I was charged for my massage! You think when they ask if you want a massage they would tell you they charge for it! My daughter was very uncomfortable cashing out cause he was laughing and pressuring her to tip more than what she wanted! Will not be returning!