1 /5 Jairo Cueto: My experience in this place was a complete disappointment. From the moment I arrived, the customer service was terrible. The employees seemed more interested in chatting among themselves than in attending to customers; I had to wait a long time just for someone to look at me, and when they finally did, the treatment was impersonal and almost rude, as if my presence was a nuisance to them.
As for the car service, it was just as frustrating. First, they gave me an estimated delivery time that was completely inaccurate, since I had to wait much longer than agreed without a clear explanation. When I finally received my vehicle, the work was poorly done. I noticed that they had not solved all the problems I pointed out and, to top it off, the car had marks and scratches that were not there before leaving it there.
I tried to talk to the staff to correct these errors, but the answer was disinterested and unprofessional. They seemed to have no intention of taking responsibility or offering a satisfactory solution. The lack of commitment and professionalism in this place is incredible, and I would definitely not recommend this site to anyone. Not only did I waste time and money, but I was left with the feeling that they simply dont care about the customer."